Security and Risk Management Specialist with Leadership Experience
Resume:
M. Hosam (Sam) Lotfi Gabr
Toronto, ON
*.*********@**********.***
ca.linkedin.com/pub/sam-gabr/b/610/800/
Objective
To contribute to maintaining a safe, successful, and rewarding customer-oriented experience within the ranks while bringing in my many years of experience in mentorship and asset development. My goal is to improve the effectiveness and system efficiency to better equip team members with confidence. Work Experience
2023-2202 Estate manager – (High net worth family )
• Property maintenance, organizing trades, creating and managing security schedule, managing pay outs for vendors, providing support and services to the family 2021-2023 Loss Prevention Officer — The Ritz Carlton Toronto
• Maintain, site policies/ company policies and brand image through positive engagement, regular patrols, report generating post incident response while embodying a state of calm 2021- seasonal Security Supervisor — LDMG/CSS
• Provided on-site field management of staff during active labour dispute
• Wrote master reports, activity of picket documentation
• Trained and supported site staff
• Provided real-time updates to command centre
• Mitigated fatigue while adhering COVID-19 safeguard protocols 2019-2021 Field Consultant Close Protection/ Risk Mitigation Specialist — Red Castle Group
• Performed medium to high-risk executive protection for celebrity casts for Entertainment One on several occasions
• Provided on-site consulting and management during 2019 NBA Playoffs for SportChek
• Provided on-site consulting for Adidas indoor soccer 2017-2018 Field Operations Manager — GardaWorld
• Responsible for growth and development of new team members providing on field training
• Site reviews and audits to determine staff training needs and organize, deliver and execute training needs
• Oversight of event operations, close protection teams, as well as hire talent for key positions 2016-2017 Business Development Manager for Close Protection and Events — Garda World
• Responsible for selling and executing new business
• Met sales target and above ask profit margins
• Oversaw projects and developed guard skills and talent through field exposure and experiences
• Serviced client contracts and followed-up with client needs
• Provided on-site support
2014-2021 Close Protection for CTV/Bell Media Staff — SWORD Security
• Provided in Field protection for news crews during a variety of rallies, protests and public gathering throughout the GTA during Covid lockdown, including ACAB rally, BLM March, Anti-mask/Anti-lock down rallies
2014-Present Owner and Operator — Samy Safe Security Consulting & Training
• Provided training to licensed guards for events and corporate building security
• Create/Revise standing orders and provide risk assessments to new and established buildings and events
• Offer consulting services, training packages and procedure manuals as per contract request.
• Provide maintenance and updating in support of implemented systems and training regiments
• Developed checks and balance systems to allowed for follow-ups, refinements
• Monitored of guard development
• Planned, developed, implemented, and evaluated drills, exercise, as well as other methods of security response protocols
• Audited and condensed Standing Order Procedures to increase functionality and trainability of response protocols
2013-2018 Security Manager (Seasonal), LPGA Tour Waterloo — GardaWorld
• Responsible for managing supervisors/staff, co-ordinating security personnel deployment
• Provided grounds assessment through bomb sweeps and patrols
• Oversaw staff sign-in/out staff assessments implementing policies adapting security plans and procedures
• Provided Close Protection services
2013-2015 Security Supervisor — Artscape Daniels Spectrum/Artscape Young Place
• Created, implemented and modified standing orders, response procedures, internal training programs, as well as security suggestions to management
• Performed physical guard services
• Created reporting systems and communication paths
• Supervised event security staff and provided protection and monitoring services for building and event
2012-2018 Security Site Supervisor (Seasonal), World MasterCard Fashion Week Toronto — GardaWorld
• Responsible for generating and implementing standing orders, staff training delegating and supporting staff through management hiring and assessing staff.
• Budget balancing approving and controlling overtime
• Scheduled, positioned and provided job descriptions and matched suitable candidates to posts they will excel at
• Crowd management and training staff in event etiquette.
• Construction safety and traffic management for load ins/outs around pedestrians in an active public zone
• Provided close protection services and working with the client and management for the safety of the event staff and patrons
• Generated and assessed incident reports and staff daily reports 2011-2013 Security Supervisor — Bay Adelaide Centre TSM
• Responsible for team guidance and task delegation
• Trained, monitored, and controlled fire system, door control system monitoring, as well as staff/client issues
• Oversaw performance of security staff and trained them for advancement and development into their roles
• Fire panel/systems monthly checks
• Reviewed, generated, and trained on reports, use of reporting software’s
• Audited submitted reports monthly audits of fire safe systems doors control mechanisms 2010-2012 Security Supervisor — Exchange Tower TSM
• Appointed as liaison for Toronto Police Service during the G20 summit responsible for deploying and delegating extra coverage and providing path escorts for TPS
• Provided event services coverage and managed the swing shift, extra coverage and staff patrol training
Personal Skills
• More than 20 years field experience as Security Operative/Supervisor/Manager
• Successfully completed Basic Security Guard training, I.A.P.P.A Close Protection Specialist Certification, Supervisor Team management courses
• Extensive security knowledge and experience in training, developing, and managing security teams
• Professional courteous and personable attitude with extensive experience in dealing with diverse socioeconomic backgrounds in a respectful and affective manner
• Received awards and commendations for exceptional service, written recommendations on Professional networks, positive recognition from staff, co-workers, and upper management
• Advanced knowledge and understanding in corporate and institutional emergency management, principles, procedures, and standards
• Tried and practiced in prioritizing and managing underwire of active stress situations
• Excellent Communications and interpersonal skills
• Exceptional organizational and problems-solving skills
• Effective, efficient, and practiced in outstanding customer service
• Punctual, reliable, cooperative, honest
• Hard-working, self-motivated
• Works well under pressure
• Works efficiently alone or in a team dynamic
• Confidential and trust-worthy
• Leadership experience
• Effective training ability in transfer of knowledge
• Provider of positive incite and objective opinion sharing
• Well poised and quick to adjust to a variety of roles in all environments
• Delivers results and maintains objectivity without tunnel vision
• Proficient with firearms of all kinds and calibers
• Commended team development skill coach
Technical Skills
• I.A.P.P.A Close Protection Specialist Certification
• Smart Serve certified (Certificate No: 110*********)
• Possession and Acquisition License (PAL) Firearms restricted and non-restricted
• Use of Force Handcuffing & Baton and Subject Control
• CPR and First Aid Certifications
• Fire panel Reading operation and training
• Access Control systems and procedures
• Non-Violent Crisis Intervention and Tactical Procedures
• Trained and certified in AODA (Accessibility for Ontarians with Disabilities Act)
• Certified and experienced in First Aid and CPR Response
• Trained and certified as EP (Executive Protection Specialist) Education
2009- 2010 Centre for Security Training & Management Inc., Toronto, ON CAN/C.G.S. B-133.1-99 Standard training program for uniformed Security Guards (2-month program)
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