Phlebotomy Professional with Technical Experience

AURORA D. SETTLES

972-***-**** ******.*******@*****.***

PROFESSIONAL SUMMARY

Newly licensed Phlebotomist with extensive professional experience in high-responsibility and client-facing roles. Detail-oriented with strong patient communication skills and strict adherence to safety, infection control, and documentation standards. Committed to delivering accurate, compassionate, and professional patient care.

CERTIFICATIONS & LICENSURE

Licensed Phlebotomist – Texas Certification #: TX-187**-******

CPR/BLS Certified HIPAA Trained

CLINICAL & TRANSFERABLE SKILLS

Venipuncture and capillary collection; patient identification and specimen labeling; infection control and OSHA standards; specimen handling and transport; EMR documentation; patient comfort and confidentiality; attention to detail; teamwork; time management; problem-solving; dependable self-starter.

PROFESSIONAL EXPERIENCE

AT&T / Southwestern Bell Telephone — Communication Technician (2000–Present)

• Performed high-precision work requiring strict compliance with safety and quality standards

• Maintained accurate documentation and detailed records

• Collaborated with teams to troubleshoot and resolve issues efficiently

• Delivered consistent professional service in fast-paced, high-pressure environments

EDUCATION

Arlington Phlebotomy Training Specialist — Phlebotomy Training Program

ADDITIONAL INFORMATION

Strong work ethic with a successful career transition into healthcare

Passionate about patient care, safety, and professionalism

Adaptable and eager to grow within the medical field

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