Team-Oriented Customer Service Professional

Rhianna S. Ludford

Jersey City, NJ (***) ***- ***5 ******************@******.***

Motivated and dependable high school graduate with retail and customer service experience, eager to build and expand skills in a professional setting. Seeking an entry-level position to contribute to a team-oriented environment while gaining valuable experience and growing within the role.

Skills

Provided excellent customer service and resolved inquiries efficiently.

Operated point-of-sale (POS) systems accurately.

Organized and managed inventory to ensure product availability.

Adapted quickly to new tasks and processes.

Professional Experience

Customer Service Associate/Cashier

Mega Mart - Kingston, Jamaica

09/2023 – 8/2024

- Operated cash register efficiently, managing customer transactions with speed and accuracy.

- Assisted customers with inquiries and provided excellent service to enhance their shopping experience.

- Monitored inventory levels and coordinated with team members to restock items promptly.

Store Clerk

St. Jago Pharmacy and Gift Centre – Spanish, Jamaica

11/2022 – 08/2023

- Organized shelves and ensured products were neatly displayed.

- Supported the team by handling various tasks, including stocking and maintaining store cleanliness.

- Helped customers locate items and assisted with basic inquiries.

Education

Greater Portmore High School - Portmore, Jamaica

Diploma, 07/2023

Additional Information

- Migrated from Jamaica to the U.S. in September 2024.

- Strong work ethic and enthusiasm for new opportunities.

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