Inventory & CRM Implementation Specialist

Cory Wood

Cory D. Wood

**** **** ** ** ***** Rapids, IA 52402 1-319-***-****, email:*********@*****.***

Professional Profile: Provide excellent customer service while being ethically professional

Highlights of Qualifications:

●Proactively addressed all types of customer service concerns

●Interviewed, trained, supervised, motivated, and evaluated employees

●Monitored and maintained adequate inventory

●Performed audits

●Managed and operated a multi line phone system

●Managed all aspects of finances including deposits, cash flow and daily books

●Provided premier service to existing business accounts to ensure customer satisfaction

●Consistently exceeded annual business retention goals by 5-10%

●Proficient in Microsoft Office Suite, Adwords and social marketing

●Knowledgeable in Salesforce and DIAD CRM tools, Site Layer, Site Management, FileZilla and FTP

Employment:

●World Of Colors LLC Jan 2015-Present

Generate Leads

Website Maintenance

Social Manager

IT

●Simply Marketing Online March 2019 - Present

Website development

SEO

SEM

Online strategies

●Hibu Publisher Of Yellowbook, Cedar Rapids, IA Sep 2012-March 2019

Account Support Specialist

Associate Sales Manager

Sales Manager

●Alloy Wheel Repair Specialists, Hiawatha, IA June 2011-Aug 2012

Field Supervisor

Director of Marketing

●Burlington Trailways, Cedar Rapids, Iowa Nov 2005-Apr 2011

Charter Representative

Communication Dispatcher

Terminal Manager

●“City of Cedar Rapids”, Cedar Rapids, Iowa Feb 2006-Aug 2009

Softball Umpire (Tait Cummings)

Vendor/Ground Assistant

Education:

●Kirkwood Community College: Cedar Rapids, IA

AAS degree in Marketing Management

Graduated With High Honors 3.7+

References Upon Request

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