Administrative Assistant

Robin A. Larson

**** ******* ********* **.

Hubertus, WI 53033

262-***-**** / ***********@*****.***

Administrative Qualifications

* Accounts Payable / Receivable * Baker Hill * Ceridian Payroll

* ClientVision * Comdial Impact 18-Line Switchboard

* Correspondence * Customer Service * Data Governance

* Event Planning * Expense Reports * Great Plains Dynamics (Payroll)

* Google Chat, Docs, & Sheets * GroupWise * HR Employee Relations & Onboarding

* I-Market/Market Place * Meeting Minutes * MS Excel

* MS Outlook * MS PowerPoint * MS Teams

* MS Word * Portfolio Management * Quality Control / Auditing

* QuarkExpress * Ulti-Win *Zoom

WORK HISTORY

StudioO2 & Dental Studio North (same owner, assisted in both locations) Oct. 2024 – Nov. 2025 HBOT Technician & Front Desk Business Asst.

• HBOT Technician at StudioO2

• Reception

• Scheduling

• Payments

• Onboarding new patients

• Insurance:

o submitting claims & pre-authorizations

o pulling breakdowns and eligibility

o calculating co-pays

Educator (Pre-K – Middle School): 2014 – May 2025

Research curriculum and identify content best suited for each child based on their individual learning styles and strengths.

Courses taught were Arithmetic, Art, Bible, Civics, Geography, History, Language Arts, and Science. Approaches included classroom, eLearning, experiential learning & homeschool.

Collaboration with other homeschool families in co-op and private environments. Classes personally taught in classroom settings: Geography, U.S. Constitution, and Biblical Friendship to middle schoolers, Intro to Logic to 8th

– 10th grade students, and various unit studies to the elementary grades.

Teacher/substitute and Field Trip Coordinator for WholeHeart Homeschool Ministries

Teacher for His Magnifiers Christian Co-op (1 semester) Associated Bank, Waukesha, WI (2 positions) 2009 - April 2011 P1: Business Banking Assistant:

• Business Banking Customer Service: transfers, wires, loan payments

• Meeting Minutes & Correspondence

• Portfolio management:

o Obtained updated business and personal financial information o Quality control of customer files, and proofing. o Draws on Commercial Real Estate Construction loans o Ordered & reviewed loan documentation

P2: Administrative Assistant:

Assisted 3 District Managers with their administrative duties

• Meeting Minutes

• Marketing

• HR: updated employee files and available employment positions, on boarded new employees, based on districts

• Tracked customer complaints

• Managed DM’s schedules, calls and emails

• Expense Reports

National City Bank March 2001 - 2009

Commercial Lending, Brookfield, WI

Administrative Asst. / Client Relationship Representative Note: Two acquisitions: National City assumed MidAmerica Bank, which assumed St. Francis Bank. I began at St. Francis Bank and remained working for all 3 institutions, through both mergers.

• Administration for 14 loan officers and 3 managers

• Portfolio Management

• Initiated commitment reviews and proposals for loan officers and underwriters

• Process Change in Terms Agreements and Waiver, Amendment, and Modifications

• Quality Control concerning insurance and Patriot Act procedures

• Ordered and reviewed loan documentation

• Commercial Lending Services

• Business Banking Services

• Auditing and Satisfaction of active and paid customer commercial mortgage files.

• Correspondence & Memorandums

• Meeting Minutes

• Data base maintenance

• Event Planning

• Client recognition during Christmas (Ex. Cards and Poinsettia), or other special occasions Volunteer Leadership Positions held:

American Heritage Girls (5yrs+)

• Registrar

• Advancement Chair

• Pioneer Unit Asst. Leader

• Explorer Unit Leader

Northbrook Church (approx. 9 years)

• Sunday School Teacher/Storyteller for 3-to-5-year-olds

• Group Leader for 3rd – 5th graders

• Discovery Days Group Leader for 5th grade girls (VBS) Cub Scouts & Boy Scouts (7 years)

• Secretary

• Tiger – Webelo II Den Leader and/or Asst. Leader

• Secretary

• Treasurer

• Fundraising Coordinator

EDUCATION

PC Productivity – Microsoft Office 2000 2001

Milwaukee Area Technical College American Sign Language I and II 1995-1996 Waukesha Area Technical College Marketing Principals & Microcomputer Applications 1993-1994

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