D365 and Power Platform Solutions Architect

FORTUNE MBAWAH JABEA

Plainfield, IN, USA, ***** 463-***-**** ******************@*****.***

Summary Highly skilled with Microsoft Dynamics 365 development and Power Platform, with hands-on experience designing, customizing, and delivering scalable business applications across Customer Engagement and model-driven solutions. I’m good at translating business requirements into secure, automated, and user-friendly systems using D365, Power Apps, Power Automate, DataVerse, and Power BI. Strong expertise in solution architecture, integration, and process optimization that enhances operational efficiency and supports digital transformation. Known for delivering high-quality solutions, improving user experience, and accelerating productivity through automation.

Skills D365 Customization and Configuration DataVerse Security roles configuration Plugins development Solution Management Knowledgeable in Power Platform Data Migration Online Deployment Problem Management Customer Support Teamwork and Collaboration Reliability Excellent Communication Multi-tasking Ability.

Work Experience Microsoft D365 ERP Functions Intelligentsi SA, Cameroon 2016 to 2022

Lead deployment and setup of Dynamics 365 modules tailored to clients' requirements.

Configured entities, workflows, forms, business rules, security roles, and dashboards in D365 to support business processes.

Customized Dynamics 365 using Power Platform, plug-ins, or extensions to automate and improve business workflow.

Worked with developers and consultants to build integrations with other systems.

Collaborated with clients and the internal team to understand business needs, translate them into system requirements, and recommend how D365 can address the needs.

Planned and executed data migration & integration from legacy systems into D365. Microsoft D365 & Power Platform Developer Softpartnas Training, USA 2025

• Customized and configured D365 modules, including sales, customer services, field services, and marketing.

• Build modern-driven, canvas apps, entities, forms, views, dashboards, and business process flows.

• Implement workflow, business roles, security roles, and solution components.

• Created Power BI reports and dashboards to visualize business insights and improve decision-making.

• Developed and managed Dataverse tables, relationships, and data governance policies.

• Integrated D365 with third-party systems using Azure Logic Apps, RESR APIs, connectors, and plugins.

• Participated in solution designs and technical architecture.

• Ensured there is stability, Scalability, and compliance with Microsoft’s best practices in the solution.

• Managing solution, environment strategy, and deployment through Azure DevOps.

• Provided end-user support and adoption strategies for D365 and Power Platform solutions. Behavior Technician Ethan Crossing, Indianapolis, Indiana June 2024 – May 2026

• Supported individuals with developmental and behavioral challenges by assisting with daily living activities while promoting independence, dignity, and self-esteem.

• Documented client progress, behavioral patterns, and health changes accurately to support interdisciplinary decision-making.

• Trained and supported new staff members on best practices, contributing to team efficiency and quality of care.

• Support treatment plans created by clinical staff and facilitate therapy.

• Assisted with medication administration and maintained accurate records to ensure compliance with treatment plans.

• Communicated effectively with supervisors and care teams to support coordinated care.

• Encouraged client participation in recreational and social activities to promote engagement and reduce isolation.

• Responded to behavioral crises using de-escalation techniques to maintain safety for clients and staff.

• Support recovery and rehabilitation goals.

Education Bachelor of Science Information Technology University of Dchang, Cameroon Bachelor of Science Business Administration IWU, USA _In Progress Certification__& Training

Web Design training at Vitnamedia, Cameroon

ABA Certification First Aid/ CPR/ AED Certification

Microsoft Office Specialist Certification

Data Science with Python Certification

Microsoft Dynamics and Power Platform training at Softpartnas, USA

Microsoft Developer and Power Platform Certification (In Progress)

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