Multifaceted Front Desk and Massage Therapist Resume

Martha Guerrero

***************@*****.*** FONTANA, CA, US 909-***-****

WORK HISTORY

front dest clerk at Upland Dental Group and Implant Center November 2024 - January 2025 (0.5 Year)

Verified Medi-Cal eligibility and scheduled appointments for dental patients. Certified Massage Therapist at Massage Envy

September 2007 - March 2020 (12.5 Years)

Greet clients, Listen to my client of the hour to their needs, likes and dislikes, and suggest modalities they might agree on.

I made sure my room had all the supplies I would need throughout the day with warm towels, extra sheets and blankets, and oils After the session is done, make sure the massage room is cleaned thoroughly and ready for the next client.

I was recognized for being one of four original employees to help open that particular clinic for over 10 years.

Also, recognized for my massage work on geriatric clients, prenatal massage, children ages 9-16, sports therapy and sports stretching sessions, and clients with physical disabilities. front desk receptionist at All Star Physical Therapy January 2025 - February 2025 (0.5 Year)

Greeted patients.

Answered patients questions and scheduled future appointments, both in person and on the telephone.

Verified insurance eligibility through various insurance portals. billing extern at Dr. Jean Cheng at Best Lasik

January 2025 - January 2025 (0.5 Year)

Added new patient claims using the CMS-1500

EDUCATION

Concorde Career Institute -

Graduated

Massage Therapy

UEI -

Graduated 2025-01-01

Medical Billing and Insurance Coding

SKILLS

Anatomy, 15 years

Physiology, 15 years

Aromatherapy, 5 years 6 months

Customer Service, 15 years

Communication, 15 years

Spanish, 50 years

LANGUAGES

English, Native/Bilingual

Spanish, Advanced

ABOUT ME

I have a drivers license

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