Thomas Lee DuDash
Ad Strategist
*******@*******.*** Colorado Springs, 80909, CO 719-***-****
https://www.linkedin.com/in/thomas-dudash-458169157/ http://www.onenationwt.org Summary
Dynamic Marketing Strategist with over 20 years of sales expertise in driving visibility and revenue for businesses. Demonstrated proficiency in leveraging digital marketing platforms to enhance customer engagement, ensuring outstanding client satisfaction. Proven track record in optimizing workflows and implementing technology-driven solutions that led to significant sales growth. Eager to utilize innovative strategies to meet the evolving demands of online advertising and contribute effectively in a remote part-time role. Work Experience
Call Center Representative, Current Media Group, Colorado Springs 01/2021 – Present
Utilized Gladly, D365, Salesforce, Demandware, and NARVAR to expertly manage communications for the Camp Monaco clothing line, addressing inquiries through emails, chats, and phone calls with a demanding clientele. Sales Manager, Cheetah Printing, Colorado Springs
03/2014 – 06/2020
Exhibited exceptional customer service skills in both face-to-face and online interactions, fostering high levels of client satisfaction.
Revamped and optimized workflow processes, leveraging expertise in estimating, processing, production, and quality control.
Championed initiatives to implement strategic enhancements that boosted overall sales performance, contributing to measurable growth and an improved market presence. Drove sales growth by incorporating advanced technology, effectively aligning the business with the demands of the digital age.
Capitalized on over 20 years of proven sales success in the printing industry, navigating the transition from analog to digital while remaining at the forefront of industry trends. Sales Manager, DocuMart, Colorado Springs
02/1992 – 03/2014
Demonstrated strong customer service skills both face-to-face and online aimed at ensuring high levels of client satisfaction.
Revamped and optimized workflow processes, leveraging expertise in estimating, processing, production, and quality control.
Championed initiatives to implement strategic enhancements that boosted overall sales performance, contributing to measurable growth and an improved market presence. Drove sales growth by integrating cutting-edge technology, effectively aligning the business with the demands of the digital age.
Capitalized on a decade of successful sales experience in the printing industry, navigating the transition from analog to digital while staying ahead of industry trends. Education
Business Administration, Illinois State University, Normal 1987 – 1991
Skills
Languages
English Native
Gladly D365 Salesforce Demandware NARVAR Estimating Production Quality Control Digital Technology Sales Customer Service Administrative Support Strategic Planning Leadership Communication Client Satisfaction Process Improvement Management Problem-Solving Decision-Making Multitasking Attention to Detail Collaboration