Compassionate Customer Care & Social Media Expert

PARIS PAASCH

763-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Compassionate and dedicated individual with over 7 years of experience in customer service and social media influencing. Proven ability to communicate effectively and build meaningful relationships with clients, ensuring their needs are met with empathy and professionalism. Strong interest in animal care has fostered a deep understanding of responsibility and attention to detail. Eager to apply interpersonal skills and a commitment to providing high-quality support within a healthcare environment.

WORK EXPERIENCE

Social Media Influencer

Multi Media Platforms 2016 — Present

● Expanded social media presence by engaging with customers, influencers, and followers regularly.

● Collaborated with management teams to execute effective social media strategies across 230,000 followers on TikTok and Instagram.

● Created compelling content through digital video editing, driving brand awareness and customer engagement.

● Demonstrated products through innovative marketing strategies, leading to increased sales.

Dog Supervisor

Dogtopia August 2024 — October 2024

● Maintained a clean and safe environment for both employees and dogs, ensuring high standards of care.

● Coached and supervised up to 55 dogs simultaneously, demonstrating strong leadership and responsibility.

● Administered food and medication to dogs, ensuring adherence to client instructions.

● Scheduled appointments and communicated with clients, providing regular updates on their pets.

Cashier

Holiday May 2021 — August 2021

● Ensured product availability and quality standards were met, enhancing customer satisfaction.

● Interacted with customers daily, addressing inquiries and resolving issues promptly.

● Processed transactions involving cash, credit cards, and refunds, maintaining accurate records.

● Delivered exceptional customer service, fostering a positive shopping experience. PROFESSIONAL SKILLS

● Care & Support: Demonstrated ability to provide compassionate care and attention to clients, ensuring their well-being and comfort in various settings.

● Communication & Interpersonal Skills: Strong verbal and written communication skills, with a focus on active listening and empathy to address client needs effectively.

● Customer Service Excellence: Proven track record in delivering high-quality customer service, resolving concerns promptly, and fostering positive relationships.

● Team Collaboration: Experience working collaboratively with management teams and colleagues to achieve common goals, particularly in fast-paced environments.

● Organizational & Administrative Skills: Proficient in appointment scheduling, record keeping, and data entry, ensuring accurate documentation and efficient operations.

● Problem Solving & Conflict Resolution: Ability to assess situations and provide effective solutions, maintaining professionalism even in challenging circumstances.

● Attention to Detail: Strong focus on maintaining standards of care and accuracy in task execution, essential for ensuring client safety and satisfaction. REFERENCES

● Matt Deonarian

Site Manager, Dogtopia of Golden Valley

Email: ************@********.***

Phone: 952-***-****