KIPNG’ETICH ELVIS YEGON
P. O. Box **-*****, Longisa, Kenya
********************@*****.***
CAREER OBJECTIVE
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
EDUCATION
[2016 – 2020]
Bachelor of Science in Agricultural Economics and Resource Management Maasai Mara University Narok
Attained a Second class honours (Lower Division)
[2016]
Certificate in Computer Operating Systems and Application Packages Narok West Institute of Professional Studies Narok Attained a Distinction
[2012 – 2015]
Kenya Certificate of Secondary Education
Mulot Secondary School Bomet
Attained a mean Grade of B (Plain)
WORK EXPERIENCE
[ 01/12/2023 – 30/03/2024]
Internship
Ndege Chai SACCO Society Limited Bomet
Duties and responsibilities include;
Data entry – Conducted verification process of more than 100 membership forms to ensure data input is accurate and correcting any errors.
Customer care services - Exceeded customer satisfaction goals and maintained a positive brand image through effective communication and problem-solving skills.
Scanning and indexing of documents - Scanned and indexed more than 50 membership forms by assigning unique membership numbers for easy retrieval.
Marketing of SACCO products and member recruitment - Successfully recruited over 100 members to join SACCO through strategic sales and client relationship approaches.
Filing of documents - Ensured membership details are well captured when filling out membership forms and mobile banking registration forms.
[01/05/2019 – 31/07/2019]
Industrial Attachment
Tenhos SACCO Society Limited Bomet
Duties and responsibilities include;
Marketing of SACCO products and services - Successfully recruited over 50 members to join SACCO through strategic sales approaches and relationship building.
Customer care services - Enhanced client satisfaction by efficiently handling over 50 phone and walk-in inquiries, resulting in a 90% customer satisfaction rate.
Loan appraisal - Maintained records for over 200 loan applications enhancing data retrieval efficiency by 50% and supporting a streamlined audit process.
Daily teller reconciliation - Reconciled more than 3 tellers transactional accounts daily for smooth and efficient operation.
SKILLS
Problem Solving
Teamwork
Flexibility
Creativity
Communication
REFEREES
Wiberforce Cheruiyot
Kipsigis Edis SACCO Society Limited
P. O. Box 94 – 20402, Longisa
Tel: 072*******
Wesley Korir
Assistant Pastor
Menet Africa Gospel Church
P. O. Box 67 – 20402, Longisa
Tel: 072*******
Bonice Mutai
Teacher
Bonyoriot Primary School
P. O. Box 67 – 20402, Longisa
Tel: 072*******