Remote Customer Support & Chat Specialist

ZAY BAHENA

Remote Customer Support Live Chat Agent Virtual Assistant

United States

Email: ***.******@******.***

Phone: 801-***-****

Availability: Remote / Work from Home

PROFESSIONAL SUMMARY

Reliable and motivated remote support professional with strong written communication and customer service skills. Experienced in assisting customers through live chat and email resolving issues efficiently and maintaining a calm, professional tone. Fast learner tech nerd and comfortable working independently in fast paced online environments and hungry for more.

CORE SKILLS

Great talking to people

Live Chat Support

Email & Messaging Support

Customer Service & Problem Resolution

Fast & Accurate Typing

Clear Written Communication

Multitasking & Time Management

Attention to Detail

Google Docs, Microsoft Word, Spreadsheets, zoom

RELEVANT EXPERIENCE

Online Customer Support Assistant

Remote Entry-Level

Restaurants server, great with people

Responded to customer inquiries through live chat and email Assisted with order questions or food account support and company orders and basic troubleshooting

Maintained a professional friendly, and helpful tone always and to help our customers with satisfaction

Followed company guidelines and response templates accurately Managed multiple conversations simultaneously while meeting response time goals EDUCATION

High School Diploma

Currently online school= major finance quant

AVAILABILITY

Open to full-time or part-time remote work

Flexible schedule

Able to start immediately

WHY I’M A STRONG FIT FOR REMOTE CHAT ROLES

Strong written communication and typing speed

Comfortable working independently from home

Reliable internet connection and computer skills

Patient, professional, and customer-focused

Ready to take action at whatever cost

A little about me i love to hike and soccer and the gym I just really hope to get this job so i can work from different environments and maybe travel a little it'd also be nice to so i can work from home and take care of my grandma

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