Ophthalmology Technician with Administrative Strong Skills
Resume:
Victoria C. González
La Marque, Texas 77551
Cellular: 409-***-**** Email: *****************@*****.***
Objective: To obtain a position within a resulting-oriented company where acquired skills and education will be utilized for continued growth and advancement.
Skills Profile:
Excellent customer-relations background.
Exceptional phone etiquette.
Motivational management of several staff members resulting in profit increase.
Data entry, inventory control, receiving, report generation and reconciliation.
General Office practices and procedures.
Exceptional Knowledge in Office Procedures and Hospitality
Showcase experience in condominiums and Apartment Complex style properties
Exceptional knowledge of medical billing and coding, scheduling, referral acquirement
Knowledge of EHR and E-Prescribe
Understanding of insurance billing, coding and appropriate ophthalmic procedure requirements.
Employment History:
Ophthalmology Technician
University of Texas Medical Branch at Galveston - September 2022 to Present
Responsibilities Include but are not limited to:
Taking Patient medical History and related familial history in association with appropriate patient care.
Assess patient refractive conditions of patients eyes with use of Autorefractor, phoropter and other methods.
Taking ocular measurements, both anatomical and functional.
Instructing patients on medications, diagnostic tests and procedures
Administering/Preparing ocular medications.
Perform all Ophthalmic and Optometric diagnostic testing, including checking visual acuity, IOP and other orders provided by the doctor on duty.
Assisting in Ophthalmic Minor procedures, including pre-operative, operative and post-operative mannerisms.
Assisting in training and assisting with new onboarding technicians while fulfilling daily clinical duties.
Maintaining, cleaning and mild troubleshooting ophthalmic equipment for daily use.
Triage and appropriately evaluate patient in-basket calls/messages along with patient ocular complaints.
Coordinated with surgery schedulers, patient scheduler specialists and appropriate Sub-Specialty Ophthalmologists for premium patient care.
Triage immediate/urgent patient cases and address all incoming patient cases, both in clinic and virtual through Epic Systems.
Elite Vision Care - Optometric Scribe and Diagnostic Trainer
Nov 2018 - September 2022
League City, Texas
Responsibilities Include but are not limited to:
Perform optometric pretesting.
Operate all optometric equipment and maintain functionality and performance as well as train other technicians on protocol with equipment.
Assist with contact lens insertion and removal
Input examination data into ExamWriter EHR.
Implement ICD-10 coding with appropriate CPT coding to the patient chart.
Educate and train all onboarding technicians on policy, protocol and diagnostic work-ups according to patient complaint.
Coordinate with providers and learn preferences to accordingly train scribes and technician on protocol for DTD clinic.
Further Responsible Duties can be further explained in detail upon request.
SpringHill Suites by Marriott Houston-Rosenberg, Hotel and Reservations Agent Mar 2018- Nov 2018
Rosenberg, Texas
Responsibilities include but are not limited to:
Inventory Control- Verification and processing of incoming product.
Customer Relations- recognizing incoming reservation special requests, personal changes
regarding room charges, assisting guest with personal and professional tasks while ensuring complete guest satisfaction.
Productive handling of credit card transactions, small and large cash purchases, returns, and bank deposits.
Generate and reconcile various daily, monthly and weekly reports.
Implemented employee motivational programs while successfully increasing resort hospitality and productivity.
Creating, editing and canceling any reservations upon guest requests.
Completing any office tasks designated to me by supervisors
Holiday Inn Club Vacations Galveston Beach Resort, Resort Check-In Specialist 05/2012- 02/2018
Galveston Island, Texas
Responsibilities include but are not limited to:
Inventory Control- Verification and processing of incoming products.
Customer Relations- recognizing incoming reservation special requests, personal changes
regarding room charges, assisting guests with personal and professional tasks while ensuring complete guest satisfaction.
Productive handling of credit card transactions, small and large cash purchases, returns, and bank deposits.
Generate and reconcile various daily, monthly and weekly reports.
Implemented employee motivational programs while successfully increasing resort hospitality and productivity.
.
Education:
Santa Fe High School, Diploma 2009
Computer Programs:
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Email and Report filing
Type: 75 WPM
10 KEY Touch
Epic EMR
Uprise EHR
References
Dr. Brian R. Wong, UTMB Medical Director of Ophthalmology and Oculoplastics/General Surgeon
Eva Puckett, UTMB Ophthalmology Technician
Dr. Gianmarco Vizzeri, UTMB Vice Chair Of Ophthalmology and Glaucoma/General Surgeon
Dr. Cassie Rogers, OD - UTMB Ophthalmology and Therapeutic Optometry
Crystal Morrison, UTMB Ophthalmology Technician Supervisor
Kristen Bryant, UTMB Certified Ophthalmology Technician
Tabitha Smith, Director of Operations at Elite Vision Care
Dr. Beverly Newhouse, Therapeutic Optometrist and Owner, Elite Vision Care
Dr. Mark Keith Davis, Lt. Colonel USAF and Associate Therapeutic Optometrist, Elite Vision Care and Ellington Air Force Base 713-***-****
Contact this candidate