Part-Time Support & Retail Specialist

Sydney W. Watson

[Charlotte, NC] [ ********* ] [***************@*****.*** ]

Professional Summary

Motivated and reliable Support Associate with experience in retail operations, customer assistance, and food service. Skilled in maintaining organization, supporting team goals, and providing excellent customer service. Recognized for being dependable, adaptable, and a strong communicator in fast-paced environments.

Professional Experience

Belk – SouthPark Mall, Charlotte, NC

Support Associate

July 2024 – July 2025

● Assisted with merchandise receiving, unpacking, and processing to ensure products were prepared for sales floor placement.

● Organized and maintained stockrooms, ensuring merchandise was easy to locate and well-managed.

● Supported sales floor teams by replenishing items and ensuring displays were neat and fully stocked.

● Delivered excellent customer service by assisting shoppers with locating products and answering inquiries.

● Helped with seasonal transitions, sales promotions, and store events to maximize customer satisfaction.

● Ensured compliance with store safety, cleanliness, and operational procedures. McDonald’s – Pineville-Matthews, NC

Crew Member (Part-Time)

January 2022 – June 2022

● Worked as part of a fast-paced team to prepare food orders accurately and efficiently.

● Assisted customers at the counter and drive-thru, ensuring friendly and prompt service.

● Maintained cleanliness and organization of the dining and kitchen areas in line with company standards.

● Learned to multitask under pressure while upholding food safety and quality guidelines.

● Supported teammates during peak hours by taking initiative and staying flexible. Skills

● Customer Service & Support

● Merchandising & Stocking

● Inventory Control

● Cash Handling & POS Systems

● Food Safety & Preparation

● Team Collaboration

● Time Management

Education

Central Piedmont Community College – Charlotte, NC Associate Degree in Simulation and Game Development (Animation Focus), In Progress Providence High School – Charlotte, NC

High School Diploma, Class of 2022

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