Entry-Level IT Support Specialist with Security Clearance

Key, Brandon L

313-***-**** ***************@*****.***

Professional Overview

Motivated and disciplined IT specialist with over a year of hands-on experience supporting network systems, troubleshooting hardware/software issues, and managing user accounts within the US Army. Hold an active secret security clearance and a proven record of reliability and teamwork in a fast-paced environment. Seeking an entry-level IT or helpdesk position to apply technical skills and problem solving expertise in a civilian setting. Expertise in Microsoft Windows and Office Suite, and SharePoint. Superior verbal and written communicator, leader, and team member while serving public, private, federal, and international organizations. Core competencies include: Program Administration Cisco Routers/Switches

Active Directory Customer Service

Leadership Troubleshooting

Microsoft Network Management

IT Training & Development Cybersecurity Fundamentals Professional Experience

UNITED STATES ARMY

Helpdesk & Network Mngr, Information Technology Spc/Analyst 300th Military Police Brigade, USA

Inkster, MI

Reference: Shackley, Joshua (SEC+,NET+, CCNA, etc) Ok to contact: yes Phone: 248-***-****, E-mail **************@*****.*** Trainee Unassigned, Infotech Spc/Analyst

15th Signal Brigade, USA

Ft Gordon, GA

Job Related Training Courses

● Information Technology Specialist Course - US Army

USA Signal School, Cyber Center of Excellence

Brandon Key

Relevant Technical Expertise

Operating Systems: Linux, MacOS, Windows 7, Windows 10, Windows 11 Applications: VMWare Client, Remote Desktop, Putty, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Adobe Acrobat, Active Directory, Group Policy Objects Hardware: Cisco Routers, Cisco Switches, Laptops, Desktops, Printers Brandon Key

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