Virtual assistant, customer service specialist

LEO A. VALLE III

**** ****** **. ***** ****, California 95401

Email: ***********@*****.***

Contact No: 707-***-****

Skype: leo.valle.iii

EDUCATION

Bachelor of Science Major in Psychology, undergraduate RELATED SKILLS

• Strong knowledge of computers

• Can manually assemble and disassemble computers, install operating software, and reformat operating systems.

• Strong organizational and communications skills, and client relations

• .Excellent typing skills

• Excellent knowledge in technical and set-up support OTHER SKILLS

• Expert in Dog Breeding (American Pitbull and Siberian Husky) WORK EXPERIENCE

• 2019 – Present, Graton Resorts and Casino

Tables Games Dealer

Deals blackjack, pitches single deck blackjack

Baccarat

Pai Gow

War

• 2017-2019, Freelances

Virtual Assistant

Provides reservation for doctor’s stem cell seminars

• 2016 – 2017 – Alorica Davao

T-Mobile Customer Service and Sales Representative Top Agent for the Months (July 2017 and October 2017) Consistent on hitting goals and getting incentives every month

• 2016 – 2016 – Offsourcing Phils

Internal training

Fashion Stylist at Shoe Dazzle

Customer Service Representative

• 2014 - 2015 – Freelancer

Virtual Assistant Data research

Collection and data entry

WordPress updates

Lead generation.

• 2014 – 2015 - VXI Global Holdings.

AT&T Customer Service and Sales Representative

Consistent in being part of the top 3% agents for Sales Customer Service

SE Value Market upscaled to U-Verse Blue and underwent training for basic troubleshooting technical support.

• 2010 - 2015 - PisoNetNet Café’ and Gaming Station, Owner A personal endeavor consisting of 7 computers which I personally assembled for computer gaming and internet services.

• 2013 -2014 - Cybercity Teleservices Haband

Customer Service and Sales Representative

Consistent in being part of the top 3% agents for Sales and Customer Service. CONTINUING EDUCATION

• Uverse-Blue Basic Troubleshooting Training (CAP), 2015

• English Comm Training, 2014

• Audio-Video Signal Transmission Training, 2014

• Creative Writing Workshop, sponsored by SMART Telecom, 2010

• Demystifying Postmodernism by Sara Reymundo, Women's Studies Resource Center, University of the Philippines. Sponsored by the Gabriela Women's Party and University of the Philippines, Mindanao,

• Department of Social Sciences and Philosophy.

PROFESSIONAL ORGANIZATION

• Davao Pitbull Council (DPC)

• Siberian Husky Enthusiast Davao (SHED)

• Sons and Daughter of Veterans Association Incorporated (SDAI) INTEREST AND ACTIVITIES

• Volunteer, Kinsaba Group, Inc

• Development work for the typhoon Pablo victims in Kinablangan,San Victor, and Banao. Kinsaba is also the local implementer ofYellowboat of Hope

• Foundation.

• Pens of Hope (Davao City) distributes school supplies so underprivileged children can attend school.

• Online games and reading.

Contact this candidate