Visual Merchandising and Sales Professional

CRISTIAN ISIDRO CORTES

ON REET

PROFESSIONAL SUMMARY

High performing

Detai-oriented merchandising profesional looking to apply [Number] yeats of experience creating effective visual displays to the role of Visual Merchant

Dedicated

Helping customers and providing enjoyable shopping expesences ae two of my greatest passions.

Motivated

Outstanding

Pesformance-based

Organized

Reliable

Skilled Sales Representative with [Indust] sales expesience

Adapuable

Motivates

Action-riented with a suong ally to communicate effectively witha vatey of audiences including technology, executives, and busines.

Recognized ona vegular basi for oustanding performance and contbutions tothe [Industry] industy’s success.

Professional in etal sales with experlnce in product placement and metchandlsng.

Rexall professional with exceptional sales sil, a service-olented personaly, and an analytical approach o resolving customer sues,

[Experience [Job tle] adept at bulding effective processes and obtaining rellable, accurate information fo busines decision making.

SKILLS

‘+ tn-store event promotion + Customer service

+ Excelent communiction skills + Process improvement

4+ Merchandising expense + Active listening

+ Stocking and epenishing + Selemotvated

+ Creative + Customer satisfaction

‘+ Merchandising plan creation + Microsoft Word

+ Customer service-oriented Inside and ouside sales

‘+ Reliable and punctual + Cold calling

+ Vendor tlations + Grammar

+ Excelent communiction skills + Sales

+ Problem resolution + Performance improvement

Work History

Route Sales Professional May, 2023 to February, 2025

Bimbo Bakeries USA. Montebello, CA

+ Consistently exceeded sles gets, improving the profitability and performance of my assigned tert.

+ Malotanedstong elatonshps with existing customers in order to promote new producs.

+ Determined which routes would provide the quickest access to customer locations, aking nko account a variety of factors such as weather and road condtlons.

+ Increased sales by [Number}% by determining customer needs and offering specie desiable ems

+ Drove up 1 [Number] mils pr day in [Type] vehicle to deliver [Product or Service],

‘+ Made sure chat all product displays followed company guidelines for placement, date codes, and pricing,

Merchandiser March, 2021 to March, 2023

Frito-Lay North America, Ine. Plano, TX

+ Worked with management and advertising teams to plan the best promotions.

+ Merchandised new stock inorder to atactcutomes, grab her attention, and increase sales,

+ Planned and coordinated product avalabiliy for advertising and promotion purposes.

‘+ Helped with over-the-counter purchases and communicatlon with ell merchants

+ Make cea tha the shelves are flly stocked

+ Developed strong reatlonsips with each stove in order to improve customer stsactlon,

Night Crew June, 2018 to February, 2020

Food4Less Highland Park, CA

‘+ Improved overall productity and efficiency by taining [ab Tes and [Job Ties on [Task

*+ Provided support and mentoring to new team members as they learned various navigational dus, such as Task] and (Tas).

+ Provided each customer with exceptional service by listening to thee concerns and answering thelr questions.

Customer Service Representative February, 2018 to May, 2019

teleperformance Guadalajara, Jal

+ Provided each customer with exceptional service by Istenlng to thelr concerns and answering thelr questions.

*+ Provided a supesior customer experience inorder to build a layal customer base.

‘+ Maltaned a high level of prfesslonalism and calmness with al personnel even in high-stressstuatlons

1+ Am responsible for eslving customer issues and making recommendations.

+ Answered customer calls promptly 1 avold long walt mes on hal

+ Prompted available products and services to customers during service, account management, and arder cll

+ Answered customer calls promptly to avold long walt mes on hal

‘+ Am responsible for eslving customer issues and maklng recommendations.

+ Inerrogted customers and gathered data in order to etter understand thelr needs and provide quick slutons,

+ Used a consultative sles approach to understand custome needs and make relevant recommendatons.

+ Promoted available products and services to customers during service, account management, and order cll

‘+ Managed high-volume inbound calls.

1+ Improved service quality

+ Responded 1 ve chat inquires

+ Increased customer retention by [Percentage] in (Yer)

+ Communicated technical service updates via emall

+ Provided support in [spanish J and English

+ Uullzed bitingual communication.

‘+ Handed high volumes of customer cases,

+ Unllzed careful and empathetic bilingual communication

EDUCATION

Mechanical Engineering - High School

Loe Angeles Trade-Technical College Library Los Angeles, CA

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