Senior IT Program Manager AI, Data, & Enterprise Delivery

JYOTHI VANGALA

973-***-**** *********@*****.*** Robbinsville, NJ 08691

PROFESSIONAL SUMMARY

Senior IT Program Manager with 14+ years of experience leading enterprise-scale software product deliveries (70%) and Applied AI/ML and GenAI initiatives (30%) across healthcare, retail, and consumer goods industries. Proven expertise in delivering data products, AI platforms, and automation solutions that drive measurable business value, revenue growth, and operational efficiency. Experienced in managing $50M+ global portfolios, leading 100+ member cross-functional teams, and partnering with C- suite stakeholders in highly regulated, matrixed environments. Strong background in Agile/SAFe, cloud modernization, platform migrations, and enterprise governance (HIPAA, SOX, IRM, TVM, VPAT). Early career as a software engineer (Oracle Financials, Java, Mainframe), providing a strong technical foundation for program and platform leadership. CORE SKILLS

● Program & Portfolio Management: Enterprise Program Delivery, Portfolio Governance, CAPEX/OPEX, Roadmaps, OKRs, Financial Forecasting

● Software Product Delivery: SDLC, Cloud & Platform Migrations, Martech, OMS, ERP, Digital Transformation

● Agile & Scaled Delivery: SAFe, Release Train Engineer (RTE), PI Planning, Scrum, Kanban, Risk & Dependency Management

● AI, Data & Automation: Applied AI/ML Programs, GenAI Enablement, Microsoft Copilot, RAG, Enterprise Search, Data Products, RPA, Analytics Value Realization

● Stakeholder Leadership: Executive Steering Committees, Vendor Management, Global Matrix Teams

● Tools & Platforms: Salesforce, SAP, AWS, Azure, Snowflake, Databricks, CI/CD, JIRA, Rally, ServiceNow, Aha PROFESSIONAL EXPERIENCE

The Children’s Place (TCP) - Senior IT Program Manager - Retail Technology & Martech 09/2025 – Present

• Leading enterprise Salesforce Marketing Cloud (SFMC) migration, consolidating multiple marketing vendors into a single omnichannel engagement platform to improve customer engagement, scalability, and operational efficiency.

• Driving RFID rollout across retail stores to improve inventory accuracy and BOPIS/BOSS fulfillment.

• Planning cloud-based Order Management System (OMS) modernization to support scalable digital and store fulfillment.

• Managing cross-functional teams, vendors, and release schedules using Agile delivery models to ensure on-time, on-budget enterprise deployments.

• Drove risk identification, mitigation planning, and schedule recovery to meet delivery commitments Kenvue (Johnson & Johnson) - Senior AI Program Manager – Data, Analytics & GenAI Enablement 08/2022 – 09/2025

• Delivered enterprise GenAI tools for search optimization, content generation, multilingual translation, and goal automation.

• Led Applied AI/ML initiatives, software data products and analytics platforms generating $75M+ revenue impact across global markets.

• Owned integrated master schedules, enforcing accountability across engineering, product, QA, and operations swim-lanes.

• Led Microsoft Copilot Agent enablement for enterprise search and knowledge discovery across structured and unstructured data, improving information retrieval accuracy and user productivity; established an AI Innovation Studio for centralized access to GenAI tools.

• Directed R&D data digitization initiatives, transforming historical PDF, Word, and PowerPoint content into indexed, searchable datasets to support RAG-based enterprise knowledge search integrated with Microsoft Copilot.

• Oversaw data governance frameworks ensuring compliance across AI, analytics, and consumer data platforms.

• Managed AI and analytics portfolios within $50M+ global budget. Produced executive-level dashboard and tiered status reporting for project and portfolio stakeholders.

United Health Group (Optum) – Senior IT Program Manager - Healthcare Platforms & Digital Transformation 09/2014 – 08/2022

• Led 100+ global resources delivering large-scale Medicaid management and MAHIX platforms, supporting large state healthcare programs.

• Improved delivery efficiency by 15% via process optimization and Root Cause Corrective Analysis (RCCA).

• Directed legacy system modernization and EHR integrations, improving data accessibility and platform scalability.

• Established a Release Management Center of Excellence (COE) and authored an Agile Ways of Working playbook, standardizing delivery practices for projects managers across regulated healthcare programs.

• Established governance for IRM, TVM, VPAT, and security scans to ensure regulatory approvals.

• Led DevOps transformation (CI/CD, automated testing, monitoring, security scans) across regulated government environments.

• Delivered healthcare automation programs generating $6M ROI. Express Scripts - Project Manager

05/2012 – 08/2014

• Managed delivery of enterprise healthcare software releases with 30+ member development teams.

• Ensured SOX compliance, release governance, and production readiness for client deployments. TECHNICAL SKILLS

• Cloud & Data: AWS, Azure, Snowflake, Databricks, Redshift, Oracle, MySQL, MongoDB

• Applications: Salesforce (SFMC, SFDC, CRM), ERP/SAP, Oracle Financials, OMS, ETL, Power BI, Tableau

• DevOps & Tools: Git, Jenkins, CI/CD, JIRA, Rally, ServiceNow, Confluence, Asana, Aha

• Languages: Java, Python, SQL, JavaScript, HTML/CSS, PL/SQL, COBOL

• Legacy Systems: Mainframe, WebLogic, JBoss, Facets, MuleSoft, Talend CERTIFICATIONS

• PMP - Project Management Professional

• Certified Scrum Master (CSM)

EDUCATION

• Bachelor of Engineering - SV University

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