Customer-Focused Retail and Events Assistant

SKILLS

+ Customer service

+ Attention to detail

EDUCATION

Validus Prep

The Bronx, NY + 2022

High School Diploma

WORK HISTORY

Yankee Stadium - Associate

+ Assisted in daily operations, ensuring smooth execution of events

and customer satisfaction.

+ Collaborated with team members to maintain cleanliness and

organization throughout the stadium.

+ Supported event setup and breakdown, facilitating seamless

transitions during game days.

+ Monitored inventory levels, assisting in restocking supplies as needed

for various customers

SYEP - Youth Leader Assistant

Harlem New York + 06/2024 - 09/2025

+ Assisted in planning and organizing youth programs for community

engagement.

+ Supported the facilitation of workshops and activities promoting

leadership skills.

+ Collaborated with team members to ensure seamless event

execution and participant satisfaction.

+ Monitored participant progress and provided feedback to enhance

personal development.

+ Promoted youth learning and skills development through special

events, games and group activities.

Stop & Shop - Crew Member

The Bronx, NY + 07/2024 - 01/2025

+ Assisted customers with inquiries, enhancing overall shopping

experience.

+ Operated cash register efficiently, ensuring accurate transactions

and smooth checkout process.

+ Maintained cleanliness and organization of store areas, promoting a

pleasant shopping environment.

+ Stocked shelves promptly, ensuring product availability and visibility

for customers.

Lids Locker Room - Retail Sales Associate

Manhattan, NY + 09/2023 - 06/2024

+ Assisted customers with product selection and inquiries to enhance

shopping experience.

+ Maintained store presentation standards, ensuring merchandise was

organized and visually appealing.

+ Processed sales transactions accurately using point-of-sale systems

to ensure efficient checkout.

+ Collaborated with team members to achieve daily sales goals and

improve customer service quality.

+ Educated customers on promotional events and loyalty programs to

drive engagement and repeat business.

+ Monitored inventory levels, restocked shelves, and reported

discrepancies to management for timely resolution.

+ Greeted customers and helped with product questions, selections,

and purchases.

+ Helped customers complete purchases, locate items, and join

reward programs.

KFC Restaurant - Team Member

Harlem, NY + 09/2021 - 09/2022

+ Assisted in food preparation, ensuring adherence to safety and

quality standards.

+ Maintained cleanliness of workstations and dining areas, promoting a

hygienic environment.

+ Operated kitchen equipment effectively, following operational

protocols for safety.

+ Provided exceptional customer service, addressing inquiries and

resolving complaints efficiently.

+ Collaborated with team members to achieve timely order fulfillment

during neak hours.

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