Childhood Educator with Hospitality Experience

RAJNI

Cell No- 825-***-**** Email: ************@*****.***

Career Objective

Energetic and innovative customer service professional with extensive experience in the food and hospitality sector. Proven ability to deliver outstanding service, address customer concerns, and support business growth by launching new menu and beverage options. Skilled in bartending, teamwork, and creating a welcoming dining environment.

Certification

LEVEL 1 – EARLY CHILDHOOD EDUCATOR CERTIFICATION.

PROSERVE LIGUOR STAFF TRAINING

Work Experience

Shoppers drug mart, Kingsway mall 11/2025 - Present

As a Cashier

Greet customers, provide information, and resolve issues or complaints.

Accurately scan products, calculate total costs, and process payments via cash, credit, debit cards, or checks.

Make correct change for cash transactions, issue receipts, and handle coupons and returns.

Bag merchandise, keep the checkout area clean and organized, and may assist with other tasks like stocking.

Count and balance the cash in the register at the beginning and end of each shift.

New Asian Village Indian Restaurant, Edmonton, Alberta

As a Food service supervisor 11/ 2023- october 2025

Inspect food service areas.

Train staff in customer relations and handling of food.

Maintain inventory and records of food, supplies and equipment.

Respond to customer feedback and complaints professional.

Promote teamwork and maintain high staff morale.

Ensure compliance with food safety, sanitation, and health regulations.

Server and Bartender 02/2022 – oct/2023

Greet and assist guests with a warm, professional, and efficient approach, ensuring an exceptional dining experience.

Manage front-of-house operations, including order taking, seating coordination, and supporting overall restaurant workflow.

Present menus, take accurate orders, and deliver personalized recommendations to enhance customer satisfaction.

Prepare, mix, garnish, and serve alcoholic and non-alcoholic beverages following standard recipes and safety guidelines.

Verify customer age for alcohol service and maintain compliance with regulatory requirements.

Collaborate with team members to uphold a welcoming, organized, and high-quality dining environment.

Dollar Tree, Edmonton, Alberta

Cashier 11/2021 – 07/2022

Process customer transactions efficiently using cash registers

Accept and process payments (cash, credit, or debit)

Assist customers with product knowledge and inquiries

Maintain cleanliness, stocking, and presentation standards in the store

Education

MacEwan University, Edmonton, Canada

Project Management and Professional Communication Program 09/2022 - 07/2023

MacEwan University, Edmonton, Canada

Business Analysis and Professional Communication Program 09/2021 - 07/2022

Punjab University, Punjab, India

Bachelor of Commerce 05/2014 - 07/2017

Skills

Customer Service Excellence

Problem Solving & Conflict Resolution

Teamwork & Multitasking

Computer Skills (MS Office, POS)

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