Serena Olsen
Minot, ND *****
***************@*****.***
Professional Summary
Hello. My name is Serena Olsen. I am looking for a full time job. l am open to pretty much anything and adapt easily. I am a very hard worker and looking for something long term. I love to learn new things and can be utilized in many different areas.
Authorized to work in the US for any employer
Work Experience
Key Holder/Sales Associate
Dollar General-Minot, ND
September 2023 to April 2025
• Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
• Provided exceptional customer service by greeting and assisting customers with their purchases
• Efficiently operated cash register, accurately processing transactions and handling cash
• Maintained a clean and organized store environment, ensuring shelves were fully stocked at all times
• Managed store operations in the absence of the store manager, ensuring smooth daily operations and adherence to company policies
Lab Assistant
Trinity Health-Minot, ND
October 2022 to February 2023
I have worked here before and was going through some personal issues. But I absolutely loved the job and have missed it so much over the years. I am in a much better place and would love to return if possible. Front Desk Receptionist
Sleep Inn-Bismarck, ND
August 2020 to June 2021
I greeted and helped guest. I helped them get checked in and helped with any other needs they had. Also did the night audit. I worked with the computer quite often. Server
Red Lobster-Bismarck, ND
March 2014 to January 2021
I worked here for quite some time. I ended up leaving because I moved to a different city. At Red Lobster I was a certified grill master, prep cook, dishwasher, server, bartender, and I also was a shift leader. I would always be willing to jump wherever they needed me. I absolutely love to learn new things and love being busy!
Server/bartender/cook/host
Ruby tuesday-Minot, ND
April 2008 to January 2015
This job is where I first started learning working with customer service and guests. Once I learned the basic concept of hosting I moved onto serving and just love the social aspect of working with people and making them happy!
Education
Corporate fitness
Minot State University-Minot, ND
August 2010 to May 2013
Kinesiology
University of North Dakota-Grand Forks, ND
August 2012 to January 2013
Some college
Skills
• English
• Cash Handling
• Customer service
• Serving Experience
• Guest Services
• Personal Training
• Time Management
• Organizational Skills
• Auditing
• Upselling
• Front Desk
• Bartending
• Phone etiquette
• POS
• Host/Hostess
• Microsoft Word
• Shift Management
• Cooking
• Typing
Languages
• English - Expert
Certifications and Licenses
Driver's License
Food Handler Certification