Salesforce Developer with 5+ Years Experience

GEETHIKA SRI GUMMADI

Saint Louis, MO Email: *********************@*****.*** Phone: +1-314-***-**** LinkedIn SUMMARY

Salesforce Developer with 5+ years of hands-on experience delivering scalable, secure, and high-performing solutions across Sales, Service, and Experience Clouds. Proven expertise in Apex, Lightning Web Components, Flow automation, and REST integrations to streamline business processes and enhance user experience. Skilled in DevOps tools like Copado and Gearset, with strong proficiency in SOQL, CRM Analytics, and Power BI for data-driven decision-making. Experienced in Agile/Scrum environments, translating business needs into robust technical solutions through stakeholder collaboration and test-driven development. Passionate about building impactful, user-centric applications that align with organizational goals. SKILLS

Salesforce Development: Apex (Triggers, Classes, Batch, Queueable, Schedulable), Apex Design Patterns

(Handler, Service, Repository), Trigger Frameworks, LWC, SLDS, Visualforce, Lightning Components, Apex Test Classes, Bulkification, Governor Limit Optimization

Integrations: REST/SOAP APIs, Salesforce Integration Patterns (Request/Response, Continuation, Platform Events), Named Credentials, OAuth 2.0, API Error Handling & Retry Logic, External Services, Salesforce Connect, MuleSoft (basic)

DevOps / CI-CD: Copado, Gearset, Git, GitHub, Bitbucket, SFDX CLI, VS Code, Git Branching Strategies, Static Code Analysis, Sandbox Management

Salesforce Administration: Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, FSC (exposure), Nonprofit Cloud, Object Model Design, Record Types, Page Layouts, Profiles, Permission Sets, Roles, Sharing Rules, Validation Rules, Approval Processes, Flows

Data Operations & Analytics: Data Loader, Dataloader.io, Workbench, SOQL/SOSL, Data Migration & Mapping, De-duplication, Reports & Dashboards, Tableau, Power BI, CRM Analytics (Tableau CRM), Einstein GPT (basic)

Methods & Tools: Agile/Scrum, Jira, Confluence, UML (ERD, Sequence/Class), Stakeholder Training, UAT, Data Governance, Matching & Duplicate Rules

WORK EXPERIENCE

DXC Technology July 2025 – Present

Salesforce Developer

Engineered scalable Lightning components and Apex services for the Enterprise Claims Modernization initiative, optimizing case lifecycle workflows and reducing manual processing time by 32%.

Developed asynchronous Apex (Batch, Queueable) and Platform Event–driven automation to streamline high- volume claims adjudication, ensuring reliable processing across complex integration touchpoints.

Implemented secure REST API integrations using Named Credentials and OAuth 2.0, enabling real-time data synchronization between Salesforce and external claims evaluation systems.

Enhanced system governance by refactoring legacy triggers into a modular trigger framework and introducing automated code-quality checks via Copado and SFDX pipelines.

Partnered with business stakeholders to map requirements into robust data models, crafting dynamic Record Types, Flow-based automation, and custom validations that improved exception accuracy by 18%. VMware August 2019 – July 2023

Salesforce Developer

Spearheaded the transformation of the Global Partner Enablement Platform by redesigning Salesforce Experience Cloud sites, resulting in a 27% boost in partner engagement and platform adoption.

Architected scalable Lightning Web Components and Apex controllers to support dynamic role-based access, improving operational efficiency across global partner teams.

Integrated Salesforce with backend ERP and licensing systems via MuleSoft and REST APIs, enabling real-time data exchange and eliminating manual data reconciliation.

Configured CRM Analytics dashboards to deliver actionable insights on partner onboarding, certification status, and incentive tracking across 5 regional business units.

Streamlined partner data quality by executing deduplication strategies using Matching Rules and automated batch jobs, significantly enhancing data integrity.

Automated complex onboarding and compliance workflows using Flows and multi-step Approval Processes, reducing partner onboarding cycle time by 45%.

Strengthened DevOps maturity by introducing Bitbucket-based source control, CI/CD pipelines via Gearset, and static code analysis for continuous quality enforcement.

Coordinated closely with business stakeholders through Jira and Confluence to gather evolving requirements, manage sprint deliverables, and lead successful UAT cycles. PROJECTS

Patient Admission Analytics System

Designed and implemented an interactive analytics dashboard using Power BI and Salesforce CRM Analytics to track hospital patient admissions, length of stay, and bed utilization.

Integrated public healthcare datasets with Salesforce using External Services and performed ETL using Data Loader and SOQL, enabling real-time data insights for decision-makers.

Applied data modelling and visualization techniques to identify trends and improve transparency in patient admission operations.

Automated Scholarship Eligibility Workflow

Built a fully automated scholarship screening system on Salesforce Flow and Apex Scheduler, enabling daily processing of student applications based on predefined eligibility criteria.

Employed Custom Metadata Types and Validation Rules to dynamically manage changing scholarship policies without code changes.

Integrated with university student records via REST API to streamline the decision-making process and reduce manual effort.

EDUCATION

Master in Computer Information Science Aug 2023 – May 2025 Saint Louis University – Saint Louis, MO GPA: 3.71 CERTIFICATIONS

Salesforce Certified Platform Developer I

Salesforce Certified Platform Developer II

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