Salesforce Developer with 8+ Years Experience

ABHINAV BEERAVOLU

Phone: 945-***-**** Email: ********************@*****.*** LinkedIn

Location: Georgetown, Texas

PROFESSIONAL SUMMARY

Salesforce Developer with 8+ years of hands-on experience designing, developing, and optimizing scalable Salesforce solutions across Sales, Service, and Experience Cloud. Expert in Apex, Lightning Web Components, integrations, data modeling, and governor-limit-compliant architectures. Proven ability to deliver enterprise-grade applications, build high-performance integrations (REST/SOAP/MuleSoft), and implement complex automations including Flows.

TECHNICAL SKILLS

Salesforce Development: Apex (Classes, Triggers, Batch, Queueable), LWC, Aura, Visualforce, SOQL/SOSL Cloud Expertise: Sales Cloud, Service Cloud, Experience Cloud, Omni-Channel, CPQ/Revenue Cloud Salesforce Industries (Vlocity): OmniStudio, Vlocity Configurations, Vlocity Data Model, Vlocity Integration Procedures, DataRaptors, OmniScripts, FlexCards Integrations: REST APIs, SOAP APIs, Platform Events, MuleSoft, External Services, Token Management DevOps & Tools: Salesforce DX, Copado, Git, Bitbucket, Jenkins, Salesforce CLI, Postman Automation: Flows (Record-Triggered, Screen, Platform Event), Validation Rules, Approval Processes, Workflow Rules

Front-End: JavaScript (ES6+), HTML5, CSS3, Bootstrap, SLDS Data & Architecture: Data Modeling, Normalization, Object/Field Design, ETL, Reporting & Dashboards Testing & Deployment: Apex Test Classes, Test Data Factories, CI/CD Pipelines, Release Management Methodologies: Agile/Scrum, TDD, Secure Coding, Change Management CERTIFICATIONS

• Salesforce Certified Platform App Builder

• Salesforce Certified Platform Developer II

• Salesforce Certified Platform Developer I

• Salesforce Certified Administrator

• Salesforce Certified Agentforce Specialist

• Salesforce Certified AI Associate

WORK EXPERIENCE

Salesforce Developer Jan 2023 – Present

Windstream Communications – Little Rock, AR

• Designed and delivered scalable Service Cloud and Omni-Channel architectures, improving case routing and resolution efficiency by 25%.

• Developed advanced LWCs supporting guided workflows and real-time API operations, improving agent workflow efficiency by 25% and supporting 10K+ monthly transactions.

• Built Apex triggers, batch classes, queueables, and platform-event-based integrations to support asynchronous, bulkified operations that meet strict governor limits.

• Implemented REST integrations with Oracle Field Service, automating service order creation and reducing manual workload by 60%.

• Developed reusable Apex frameworks for error handling, logging, and external API communication, reducing defect resolution time by 40% and lowering maintenance overhead.

• Implemented Agentforce capabilities to streamline agent workflows, integrating real-time case insights, guided actions, and LWC-driven UI enhancements that improved agent productivity and reduced handle time by 20%.

• Maintained and enhanced CI/CD pipelines using Copado, Git, and SFDX, increasing deployment reliability and reducing release times by 40%.

• Built secure and scalable REST callouts with OAuth/token handling, retry logic, structured exception frameworks, and optimized SOQL querying.

• Achieved over 90% test coverage using test data factories and mock callouts to ensure robust deployment cycles.

Salesforce Developer Oct 2019 – May 2022

American Chemical Society – Washington, D.C.

• Built OmniStudio/Vlocity (Salesforce Industries) OmniScripts, FlexCards, DataRaptors, and Integration Procedures to automate contract lifecycle operations, reducing manual efforts by 50%.

• Optimized Vlocity DataRaptors and Integration Procedures for performance and reusable design across industry workflows

• Developed LWC components for subscription renewals, contract workflows, and guided approvals in highly configurable UI experiences.

• Enhanced CPQ functionality through pricing logic, validation rules, and Apex-driven product configuration enhancements.

• Implemented multistep approval flows, time-based automation, and reliable system notifications with 99% uptime.

• Created data-rich reports and dashboards enabling leadership to track KPIs across sales and service teams.

• Refactored legacy Apex code to improve performance, reduce governor limit violations, and modernize architecture.

• Participated in Agile ceremonies, sprint planning, regression testing, and pre-release validation cycles. Salesforce Administrator Nov 2016 – Sep 2019

Meritage Homes – Scottsdale, AZ

• Built custom objects, fields, validation rules, record types, Visualforce pages, and approval workflows.

• Developed Flows, assignment rules, and workflow automation that improved lead conversion rates by 30%.

• Performed large-scale data migrations (50,000+ records) using Data Loader and Bulk API with strong data governance.

• Designed dashboards for sales performance, pipeline visibility, and forecasting accuracy.

• Provided user training, troubleshooting, and continuous optimization to improve adoption and operational efficiency.

EDUCATION

Master of Science in Business Analytics

Texas A&M University – Commerce Commerce, TX Aug 2023 Bachelor of Technology in Electronics & Communications Jawaharlal Nehru Technology University Hyderabad May 2015

Contact this candidate