Customer Service and Office Professional with Clerical Expertise
Resume:
Faith Coleman
Email: ***********@*****.***
objective
Seeking a career opportunity where I will be able to utilize my professional skills with a chance for advancements.
skills
•Ability to communicate effectively both orally and written.
•Performed routine clerical duties to include data entry, answered multi-line phones, documented customer files, filed, copied, scanned.
•Computer literate in the following programs Word, Excel, PowerPoint, Outlook, and Internet.
•Assisted customers in creating solutions to problems by listening and applying logic to situations.
•Greeted persons entering establishment, determine nature and purpose of visit, and direct visitor to specific destination, or answer questions and provide information.
•Solved customer's complaints.
•Conducted tours or deliver talks describing features of public facility.
•Provided information to public regarding tours, classes, workshops, and other programs.
•Determine charges for service requested and collect deposits.
•Solicited sale of new or additional services.
•Counted and prepared money for deposit in a financial institution such as a bank.
•Recorded amounts received and prepared reports of transactions.
•Processed payment for accounts such as telephone or electricity bills, receive money and issue receipts.
•Operate cash register received payment services, made change, balanced cash drawer before and after each shift.
• Recomputed or compute bill, itemized lists, and tickets showing amount due, using adding machine or cash register.
•Price items with a price gun and rotate stock by bringing the old stock forward on the shelves during quieter times.
Experiance
Asurion/Iqour
Technical Support/Sales Specialist Supervisor 09/2014 – 05/2017
Tupelo MS,
McDonalds
Cashier/Prep/Front Line/Sandwich Maker Education 07/2018 - 08/2019
Tupelo MS,
Krystal
Management Cashier Cook Prep 01/2017 – 01/2020
Tupelo MS,
Guard World Security (Toyota Blue Springs)
Walk the plant and take temps 10/2020 – March/2021
Blue Springs MS,
Waste Managment
Customer Service Rep 05/2023 - Present
Tupelo Ms,
Education
Itawamba Community Collage
GED
Belden MS,
2010-2012
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