Data Entry Specialist with Remote Readiness

Trideia Johnson

Phoenix, AZ 602-***-**** ********@*****.*** Remote Eligible Available for

Immediate Start

Summary

Detail-oriented professional with experience managing digital transactions and data via Square,

Stripe, and Excel. Proven ability to handle high-volume customer inquiries while maintaining

99% data accuracy. Seeking a remote entry-level position in Data Entry or Customer Service

where I can leverage my technical literacy, independent problem-solving, and ability to thrive in

fast-paced environments.

Technical Skills

● Software: Google Sheets, MS Excel (Data Organization), Square POS, Stripe

Payments.

● Customer Support: Digital Communication, Conflict Resolution, "White Glove" Service.

● Administrative: High-Accuracy Data Entry, Record Keeping, Information Management.

● Remote Readiness: Independent Troubleshooting, Asynchronous Communication,

Self-Managed Workflow.

Professional Experience

Allied Universal Security Unarmed Security Officer / Transit Officer May 2018 – May 2020

● Data & Documentation: Maintained detailed digital logs and incident reports with high

accuracy, ensuring all data was organized for management review.

● Crisis Communication: Demonstrated strong leadership in high-pressure situations,

utilizing independent critical thinking to resolve conflicts safely and efficiently.

● Technical Literacy: Utilized mobile reporting software and digital communication tools

to coordinate with team members and emergency services (EMS/CBI).

● Customer Excellence: Provided "white glove" service to the public, answering complex

questions and resolving concerns in a professional, service-oriented manner.

● Operational Compliance: Conducted regular audits of platform safety and site policies

to ensure 100% compliance with local regulations.

Native Connections / Volunteer Experience Volunteer Coordinator/Assistant 2011 – 2019

Transaction Management: Managed athlete registrations and inquiries using Stripe

and Square platforms for events like the Arizona Mud Run.

● Digital Correspondence: Acted as the primary point of contact for participants,

resolving 20+ inquiries daily via digital channels regarding race details and logistics.

● Database Support: Used Google Sheets to track animal care schedules, feeding logs,

and customer feedback at Phoenix Animal Hospital.

Education

Associate of Arts, General Education Estrella Mountain Community College

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