Salesforce Developer with 5+ Years Experience

Koushik Varma Mandapati

Salesforce Developer

USA +1-573-***-**** ***************@*****.*** LinkedIn Professional Summary

Salesforce Developer with 5+ years of experience in Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and Salesforce API integrations (REST, SOAP, Bulk). Proven expertise in Salesforce customization, automation, and deployment (SFDX, Copado, Git) across Sales, Service, and Experience Clouds, improving system efficiency by 30% and ensuring 99% on-time project delivery. Skilled in Agile methodologies, cross-functional collaboration, and delivering secure, scalable, business-focused solutions.

Professional Experiences

Salesforce Developer, CGI, USA Jan 2025 – Present

Engineered customized Salesforce solutions leveraging Apex, Visualforce, LWC, and Aura Components that improved system efficiency by 15% and increased user satisfaction scores based on internal surveys by 20%.

Implemented Salesforce integrations with ERP and third-party systems using REST/SOAP APIs, MuleSoft, and Salesforce Connect, streamlining data flow and reducing manual effort by 25%.

Configured Workflows, Process Builder, Flows, Approval Processes, Validation Rules, Reports & Dashboards, optimizing business processes.

Improved Salesforce test coverage by 10% through comprehensive Apex unit testing, debug logs analysis, and performance optimization, ensuring adherence to Salesforce governor limits.

Executed deployments and version control using SFDX, Copado, Git, and Change Sets, ensuring 99% on-time and error-free releases. Associate Engineer (Salesforce Developer), Tech Mahindra, India Sep 2021 – Jul 2023

Developed custom Apex classes, triggers, Visualforce pages, and LWC components for Sales, Service, and Experience Clouds.

Integrated Salesforce with the company's ERP system using MuleSoft which streamlined data flow, enhanced data accuracy, and was used by 90% of the sales team.

Configured Profiles, Roles, Permission Sets, and Security Rules, enhancing data security and access control by 30% across Salesforce environments.

Implemented automation and process optimization using Workflows, Flows, and Process Builder, increasing productivity by 20%.

Handled release management and deployments using SFDX, Copado, and Git, maintaining error-free production releases.

Participated in Agile/Scrum ceremonies, collaborating with teams to deliver high-quality solutions on time with 95% on-schedule delivery. Salesforce Developer/Administrator, XLogic, India Jun 2019 – Aug 2021

Managed Salesforce customization and configuration, including Profiles, Roles, Permission Sets, Validation Rules, and Reports & Dashboards.

Managed the migration of 250,000+ records from legacy systems to Salesforce using Data Import Wizard, ensuring data integrity and adherence to data retention policies.

Developed Apex triggers, classes, and Visualforce pages, achieving 80% compliance with governor limits and Salesforce best practices.

Provided technical documentation, end-user training, and stakeholder communication, improving adoption and reducing support requests by 20%.

Assisted in system integration projects with REST/SOAP APIs and middleware tools, ensuring seamless connectivity across platforms. Projects

Salesforce Customer 360 Integration (Salesforce, Apex, MuleSoft, REST APIs)

Description: Integrated Salesforce Sales Cloud with ERP and third-party applications to create a 360 view of customer data, eliminating silos and improving visibility across departments. Solved the problem of duplicate records and inconsistent customer insights. Learnings: Gained expertise in API integrations, MuleSoft connectors, and data synchronization, improving integration efficiency by 30% and enhancing ability to handle complex enterprise systems.

Claims Management Portal (Salesforce LWC, Apex, SOQL, Service Cloud)

Description: Built a Lightning Web Components (LWC) portal for insurance claims, streamlining submission, approval, and tracking workflows, reducing manual errors by 40% and accelerating claim approvals by 30%.

Learnings: Enhanced skills in LWC development, workflow automation, and SOQL optimization, improving development efficiency by 25% and strengthening understanding of Salesforce user experience design. Certificate

Salesforce Certified Platform Developer I

Salesforce Certified Administrator (ADM 201)

Salesforce Certified AppBuilder

Skills

Programming Languages: Apex, C/C++, Java, J2EE, Python, HTML, XML, CSS, JavaScript, JSP

Databases: SQL Server, Oracle, MySQL

Salesforce Platform: Apex Programming, Visualforce, Lightning Web Components (LWC), Aura Components, SOQL, SOSL, Salesforce APIs (REST, SOAP, Bulk, Metadata)

Customization & Configuration: Workflows, Process Builder, Flows, Approval Processes, Validation Rules, Reports & Dashboards, Security & Sharing Rules, Profiles, Roles, Permission Sets

Integrations: REST/SOAP API Integration, External System Integration (ERP, CRM, Third-Party Apps), Salesforce Connect, MuleSoft, Middleware Tools

Deployment & Version Control: Change Sets, Salesforce DX (SFDX), Git, Bitbucket, Copado

Data Management: Data Loader, Data Import Wizard, Data Export, ETL Integration (Informatica, Talend, MuleSoft)

Cloud Expertise: Sales Cloud, Service Cloud, Experience Cloud (Community), Marketing Cloud (Basics)

Testing & Debugging: Apex Unit Testing, Debug Logs, Governor Limits Handling, Performance Optimization

DevOps & Tools: VS Code, GitHub, JIRA, Postman, Copado, ALM Tools

Other Skills: Object-Oriented Programming (OOP), Agile/Scrum Methodologies, Requirement Analysis, Stakeholder Communication, Technical Documentation, End-User Training

Education

Master of Science in Information Science & Technology Aug 2023 – May 2025 Missouri University of Science and Technology, Rolla, MO, USA Bachelor of Technology in Electronics and Communication Engineering Jul 2015 – May 2019 SRM Institute of Science and Technology, Chennai, India

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