PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
Mayra Mateo
305-***-**** **************@*****.*** Miami Gardens, US 33054, United States Reliable Amazon Warehouse Associate transitioning into healthcare after earning Sterile Processing Technician certification (December 2025). Experienced in fast-paced environments with strong attention to detail, safety, and infection control standards.
• Problem Solving • Team Collaboration • Time Management
• Attention to Detail • Sterilization procedures Decontamination and sanitation
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• Quality assurance • Instrumentation knowledge • Workstation organization
• Preventive Maintenance • Quality control
Warehouse Associate
Amazon, 2020 - Current
Implemented safety protocols that resulted in a significant decrease in workplace accidents and improved overall safety performance.
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Trained new employees on warehouse procedures, safety standards, and equipment operation to foster a safe and efficient working environment.
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Maintained cleanliness and organization of the warehouse to promote a safe and efficient working environment.
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Front Desk
Cardiovascular Specialists of South Florida, 2019 - 2020 Greeted and assisted visitors, providing exceptional customer service and directing them to appropriate personnel.
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Managed multi-line phone systems, efficiently handling incoming calls and inquiries with professionalism.
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Coordinated appointment scheduling for staff members, optimizing daily operations and ensuring seamless service delivery.
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Maintained accurate records of visitor logs and office correspondence, enhancing organizational efficiency.
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Front Desk
Kidsspot, 2018 - 2019
EDUCATION
LANGUAGE
Welcomed and assisted guests upon arrival, ensuring a positive first impression and smooth check-in process.
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Managed multi-line phone system, efficiently directing calls and addressing inquiries to enhance guest satisfaction.
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• Processed payments and managed cash transactions with accuracy and attention to detail. Collaborated with housekeeping and maintenance teams to ensure guest rooms and facilities were in excellent condition.
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• Sanitized high-touch surfaces to protect personnel and customers from viruses and germs. Receptionist
TD Medical INC., 2017 - 2017
Greeted and assisted visitors, providing information and directing them to appropriate personnel or departments.
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Scheduled and coordinated appointments, meetings, and events, optimizing the use of available resources.
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• Handled customer inquiries and resolved issues promptly, contributing to a positive client experience.
• Managed visitor logs and access, maintaining security protocols for sensitive areas. Sterile processing - CSPTD
Florida Institute of Sterile Processing, Doral, United States, Dec 2025 High School Dipolma
American Academy, Miami, Fl, Apr 2000
Certification
Elite Bartending, Miami, FL, Oct 2024
Fluent
Spanish
Fluent
English