Compassionate, Quick-L learner for Customer Care Roles
Resume:
Ebbinae Thomas
Jeffersonville, IN *****
*******.********@*****.***
Professional Summary
I have been out of work for a while due to having my children and caring for my sick mother. I am very eager to learn new things, and catch on just as fast. I love being able to explore and expand into new situations. If I am given the chance I will not disappoint. i’ve also learned within the past couple of months of my mother‘s passing. The only thing that I want to do is help others and right now I’m looking to push that passion into a career.
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Stay at Home Mom/home Help
February 2021 to March 2025
Cooking, cleaning, taking care of daughter and helping my mother do daily activities. She recently passed Home Instead Senior Care
Home Instead-Louisville, KY
January 2024 to April 2024
Assist patient with normal home activities also grooming, cleaning cooking anything that they need. Report any incidents that may happen or concerns that the patients have to my supervisor so that they can have that fixed.
Janitorial
Ford Motor Company-Louisville, KY
September 2020 to February 2021
Cleaning the area to keep production working smoothly Member Service Representative
Teleperformance-Louisville, KY
August 2016 to September 2018
Current Responsibilities:
• Suburb Schedule Adherence and Attendance
• Thinking critically, proactive attitude, and strong communication skills displaying empathy and care
• Exemplary attendance record
• Maintaining professionalism and positive attitude at all times
• Excellent leadership within current team
• Career oriented and Goal Drive
Education
Liberty High School-Louisville, KY
January 2016 to December 2016
Skills
• Time Management
• PowerPoint (5 years)
• punctual
• Communication Skills
• Research
• reliable
• Excel (5 years)
• work 50+ hours a week; days, nights, and weekends
• Adept multi-tasker in fast-paced environment
• Proficient in Microsoft Word, Excel and PowerPoint
• Microsoft Word (5 years)
• Interviewing
• trustworthy
• Organizational Skills
• Leadership
• 50 WPM
• Strong work ethic
• Microsoft Outlook
• Passion for customer satisfaction
• 50 WPM (5 years)
• Management
• Conflict Management
• Mentoring
• Word
• Conflict resolution techniques
• multi-tasker (10+ years)
• Typing SKILLS:
• Honest
• Strong time management skills
Certifications and Licenses
CPR Certification
March 2023 to Present
Contact this candidate