Social Work Specialist - Crisis Intervention & Veteran Care
Resume:
Ray. J.
Coleman
W: *********@*****.***
Skills
Individual counseling or
group counseling
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Team player who supports
coworkers and organization
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Experience in crisis
interventions and crisis
counselin
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• Teaching and mentoring
Experience in intense case
management responsible for
linking clients to housing
mental health treat
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Education
May 2010
Bachelor of Science (B.S.) - Social work
Keuka University, Keuka,, New York
Keuka University specialize in social work and mental health June 1981
Associate degree of science with human service certification - Social work Monroe Community college, Rochester, New York
October 1993
Certification - Company A 577th, Engineer Brigade
United States Army Reserves, St Louis, Missouri
Professional Summary
Dynamic Social Science Specialist with over 14 years of experience at Veteran Affairs, excelling in crisis intervention and individual counseling. Proven ability to implement effective mental health strategies and coordinate care for high- risk veterans. A strong team player committed to fostering supportive relationships while delivering impactful solutions. Experience
Veteran Affairs Canadaquia, United States
October 2011 - July 2025
Social Science Specialist
• Implementing. Suicide / Mental health crisis prevention strategies. Providing veterans who are at high risk and coordinating enhance care. Conducting interviews and utilizing assessment tools to assess emotional functional or psychological conditions .
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Unity health in Rochester, New York
June 2007 - October 2011
Benefit specialist / case manager
Case manager develops therapeutic therapeutic relationship with each client and develop a plan to meet their needs the Hope program provides help and services to homeless and disabled persons living in the Rochester New York area
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Case managers conduct outreach activities to locate homeless individuals with disabling impairments and help those clients that may qualify for SSI SSD or who are veterans may qualify for the HUD Vash program.
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Via Health Rochester, New York
September 2000 - October 2006
CSS Case Manager
Ensured confidentiality and privacy compliance for all case management activities.
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• Adapted communication styles to work effectively with diverse populations.
• Educated clients on available services, rights, and responsibilities. Provides in coordinate the provisions of a comprehensive range of community support services to adults with psychiatric illness. Participating in the mental health services program providing advocacy linkage and monitoring of needed medical social residential and other services.
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Unity health Rochester, New York
November 1999 - August 2000
Behavioral Health Technician
Helped control patients' behaviors and minimize negative effects by working closely with nurses and clinicians.
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Supervised handling of patients' belongings, including documenting and collecting items at admission, managing storage and returning each at discharge.
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Intervened in crisis situations, employing communication, de-escalation and patient care strategies to resolve concerns.
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