Administrative Assistant - Scheduling & Data Entry Specialist

Haylee Cooper-Riehle

Fairborn, OH 937-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Reliable and organized professional with experience in customer service, scheduling, administrative support, and record management. Skilled in multitasking, communication, and maintaining efficient daily operations in fast-paced environments. WORK EXPERIENCE

Deer Heating & Cooling – Office Assistant Fairborn, OH 2024 – Present

• Dispatched technicians and scheduled service calls and estimates

• Answered phones and assisted customers with inquiries

• Managed invoicing, cash handling, and order processing

• Ordered parts and maintained inventory

• Organized and managed calendars

The Laurels of Kettering – Receptionist Kettering, OH 2023 – 2024

• Answered and placed calls to coordinate patient care

• Scheduled appointments and managed calendars

• Maintained patient records in EMR systems

• Completed data entry for incoming residents

• Managed front lobby and office supplies

Applebee’s – Server Xenia, OH 2023

• Took customer orders and provided attentive service

• Used POS system for transactions

• Handled cash accurately

• Maintained clean and organized work areas

SKILLS

Customer Service, Scheduling, Administrative Support, Data Entry, Cash Handling, Inventory Management, Time Management, Multitasking, Teamwork, Reliability EDUCATION

East Clinton High School – High School Diploma

Sinclair College – Currently Enrolled

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