Billing, Coding & Administrative Coordinator Excellence

Evette

Colman

BILLING AND CODING/ ADMINISTRATIVE COORDINATOR

Dynamic Billing and Coding/Administrative Coordinator with a proven track record in medical billing accuracy and stakeholder engagement. Enhanced service marketing through strategic partnerships and led initiatives that improved pharmaceutical consultations. Optimized insurance data entry, achieving a 15% reduction in errors. Specializes in compliance with medical coding standards and efficient billing processes. Committed to driving operational excellence and enhancing patient service delivery.

***.*******@******.*** 619-***-**** LinkedIn Profile: linkedin.com/in/ evette-coleman-954a4b167

EXPERIENCE

May 2024 - January 2026 St. Paul’s PACE and True Community - Environmental Aid/ Administration 1 Conduct thorough inspections of client homes and report any findings. Record vital signs, meal prep, clean, declutter and wash clothes.

Administrative work would consist of inputting inventory and signing off on invoices. Onboarding preparation for new hires. Transfer, screen and monitor calls alongside using varies systems which include Microsoft office, Share point, Teams, Day Force and Axis Care. Mar 2022 - Present South Bay Pharmacy - Billing and Coding/Administrative Coordinator Coordinate presentations and foster relationships for medical equipment, medication, and transportation. Research and cultivate partnerships to enhance product service marketing. Oversee pharmaceutical delivery and consultation. Input insurance information for accurate medical billing. Drove relationship-building efforts with key stakeholders. Spearheaded marketing initiatives for service product outreach. Managed pharmaceutical consultations for clients. Ensured precise insurance data entry for billing processes.

Jan 2022 – Aug 2023 Optum - Covid 19 Screener

Input patient medical data into Excel and company software. Screen patients using symptom-based medical questions. Enter insurance details for billing processes. Identify and apply medical codes for Covid-19 testing in software. Process individuals and register them into the administration system. Input Covid-19 test results accurately.

Streamlined patient data entry processes, reducing errors by 15%. Enhanced efficiency in insurance information processing, improving billing turnaround. Improved accuracy in medical coding, ensuring compliance with testing protocols. Jan 2012 – Jun 2016 Mortgage Solutions - Call Center Customer Service Representative Managed high-volume inbound calls (5,200-6,500 monthly) from homeowners and banks. Assisted clients with mortgage loan inquiries and processes. Conducted proactive outbound calls to lenders to negotiate mortgage terms.

Enhanced customer satisfaction through effective communication. Streamlined mortgage loan processes, resulting in improved efficiency. Built strong relationships with lenders to facilitate negotiations. EDUCATION

Jan 2015 – Aug 2025

Condie Junior College, South

Western College

Feb 2012 – Jun 2016

Ashford University - San Diego

Apr 1988 – Jan 1989

Fondue Junior College,

Accounting - Fresno

SKILLS

Medical Billing - Expert

Medical Coding - Expert

Customer Service - Expert

Data Entry - Expert

Insurance Processing - Expert

Communication Skills - Expert

Stakeholder Engagement -Expert

Operational Excellence - Expert

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