Community Support & Operations Leader

Crystal Davis

Cohoes, NY ***** ***************@*****.*** +1-518-***-****

Authorized to work in the US for any employer

Work Experience

Overdose Prevention Specialist

Alliance For Positive Health-Albany, NY

January 2025 to October 2025

•Assisted clients in accessing community resources such as housing, employment opportunities, healthcare services, and support groups

•Supported clients during crisis situations by providing emotional support and connecting them with appropriate emergency services when needed

•Demonstrated strong interpersonal skills when working with diverse populations from various cultural backgrounds

•Conducted regular assessments of client progress and adjusted support plans accordingly, to ensure individualized care and maximize outcomes

Assistant Manager

Domino's- Colonie, NY

March 2024 to November 2025

•Training as General manager

•Provide excellent customer service

•Take care of customer care concerns

•Mediate staffing concerns

•Open and close store

•Oversight of staff

•Make schedule

•Inventory & ordering

•Interview, hire, & train new employees

Deli Associate

Hannaford- Colonie, NY

May 2023 to January 2024

Provided excellent customer service while working as part of a team in a fast paced environment. Closed department ensuring everything was properly cleaned and set up for the following day.

Guest Service Associate/Cashier

Cumberland Farms- Ravena, NY

July 2018 to April 2019

Full-time night shift employee at very busy new store. Responsible for running cashier, as well as kitchen, stocking and inventory, cleaning and maintenance while maintaining a friendly guest focused experience to all customers.

Home Care Attendant

Private Duty Case in Home- Ravena, NY

September 2016 to May 2018

Started as fill in home care aide, ended up full-time taking care of resident's end of life needs, scheduling around the clock care, supporting family and assisting in coordinating care both in and out of the home. Duties also included personal care of resident, medication administration and management, dressing changes/wound care, house cleaning, cooking, and family support.

RN

St. Margaret's Center- Albany, NY

January 2009 to June 2013

Responsibilities

•Provided quality patient centered care to severely disabled children and young adults

•Supervised CNAs and other support staff

•Assessed residents needs while administering medications, tube feeds, and treatments• Acted as house supervisor when needed

RN

St Peter's Hospital-Albany, NY June 2007 to March 2010

Responsibilities

•Provided care for a diverse patient population focusing on Pediatrics, postoperative GYN patients, geriatrics and other medical/surgical •Administered medications orally, intravenously, subcutaneously and intramuscularly

•Performing and documenting patient assessments

•Patient and family education

•Care planning

•admissions and discharges

•Overseeing the care of support staff

technical care associate

St Peter's Hospital-Albany, NY

September 2005 to June 2007

Responsibilities

•direct patient care position of a diverse population in a hospital setting

Personal Assistant

Consumer Directed Choices-Albany, NY

October 2003 to January 2006

Responsibilities

•Home care for a physically disabled, ventilator dependent young adult

• Gained valuable experience in the health care field including medication administration, suctioning and Trach care, and charting/documentation

Residential Habilitation Provider

Catholic Charities Disabilities Services-Latham, NY

April 2000 to October 2003

Responsibilities

worked directly with children and young adults with many disabilities including autism and ADHD

Education

Nursing (AAS)

Hudson Valley Community College-Troy, NY

2004 to 2007

Certifications and Licenses

Driver's License

Registered Nurse (RN) September 2017

Certified Recovery Specialist- Provisional

August 2024

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