Multifaceted Administrative and Customer Service Professional
Resume:
Maya Smith
Killeen, TX *****
**************@*****.***
Professional Summary
Objective: Pursuing opportunity which will allow me to grow professionally, while effectively utilizing my versatile skill set to help me promote your corporate mission and exceed team goals Summary of Qualifications
● An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
● Well developed communication skills demonstrated through excellent customer service, answering multiline phones and positive interaction with individuals at all levels
● Consistently noted by supervisors for outstanding job performance, reliability, multitask skills, efficiency, accuracy and speed
● Calm upset customers, repair trust, locate resources for problem resolution and design best option solutions
Authorized to work in the US for any employer
Work Experience
Maintenance Coordinator/Front Desk
Longhorn Properties-Killeen, TX
July 2023 to Present
Answer calls, take rental payments, organize rental insurance for residents, coordinate work orders, set schedules. Data Entry, overall customer service
Owner/Coordinator
Texas Residential Management-Harker Heights, TX
January 2021 to August 2022
Administrative support to all agents, Entering data into a database program for real estate, Managing all listings, Entering listings into advertising websites, Copy and scan documents, Send faxes & emails when required, Preparing letters and documents, Preparing Marketing packages, Manage Owner Properties and dealing with the owners
Front Desk Receptionist
Armed Services Ymca-Harker Heights, TX
August 2018 to January 2021
Customer service, Answering phones, replying to emails, helping customers (signing up for classes along with membership) making copies, fax, Data Entry.
Office Manager
Ralic Real Estate Group-Teaneck, NJ
September 2016 to July 2017
Administrative support to all agents • Entering data into a database program for real estate (Training will be provided). • Managing all listings • Entering listings into advertising websites • Copy and scan documents • Send faxes & emails when required • Preparing letters and documents • Preparing Marketing packages
Office Assistant
Us gymnastics development center-Leonia, NJ
August 2015 to August 2016
Customer service, answer phones, replying to emails, take payment, data intake, media update, filing paperwork,
Executive Administrative Assistant
A Partnership For A Better Tomorrow-East Orange, NJ June 2012 to August 2015
Customer service, answer emails/phones, Microsoft word, excel, meeting preparation, media update, take payment data intake.
Education
Associate's degree in Small Business Management
Austin Community College
Present
Certification in Interior Design
Interior Designers Institute - Remote
June 2024 to Present
Some in Architect interior design
Austin Community College District - Austin, TX
May 2024 to Present
Certificate in Event Planning
IAP Career College - Remote
January 2024 to March 2024
High school diploma or GED
Skills
• Computer skills
• Multi-line Phone Systems
• Filing
• Data Entry
• Time management
• Microsoft Powerpoint
• Microsoft Excel
• Sales
• Microsoft Office
• Office management
• Analysis skills
• Computer literacy
• Customer Service Skills (8 years)
• Communication Skills
• Clerical Experience
• English
• Human resources
• Scheduling
• Personal assistant experience
• Accounting software
• Event Planning
• Microsoft Word
• Receptionist
• Excel (7 years)
• Administrative experience
• Search engines
• Communication skills
• Bookkeeping
• Social media management
• Clerical experience
• Microsoft Outlook
• Negotiation
• Personal Assistant Experience
• Customer service
• Property management
• Administrative Experience
• QuickBooks
• Hospitality
• Management
• Multi-line phone systems
• Office Management
• Front desk
• Microsoft word (7 years)
Certifications and Licenses
Driver's License
Non-CDL Class C
Contact this candidate