Versatile Maintenance and Customer Service Professional

Rodney Leander Irvine Jr.

**** ******** **.

***********@*****.*** 229-***-****

Five or more years customer service skills on the phone in an office environment. Ten or more years as a journeyman specializing in commercial maintenance. Professional Experience

Southern Industrial Coatings

journeyman

industrial painting sand/waterblasting fiberglass spraying and whatever was needed by various textile and paper mills.

• Painting lines in parking lots painting gas lines and safety rails

• sandblasting in preparation to paint various rusting metals to preserve integrity and life of the metals

• Water blasting any clogged lines so that the mills could operate efficiently Fresh Effects 01/19 - Present

owner

my first business opened around 2019

• Mobile detailing

• concrete washing including sidewalks and building structures. Store fronts and restaurants as well as residential properties

Paid in full Promotions 06/21 - Present

Owner

Event Planner Artist management and show promoter

• Developed and promoted nightclub events in North Florida and South Georgia, including but not limited to comedy shows and concerts.

Concentric 06/22 - 03/23

Customer Advisor

inbound outboud calls for purposes of opening and funding accounts for customers of Goldman Sachs Bank

• Assist customers with opening funding closing or defunding accounts or any instances of fraud or troubleshooting they may require.

Education

Edward Waters College 01/00 - 12/01

Mass Communication - 3.0

Key Skills

• Typing notes while listening to customer concerns. Efficiently using empathy and effective listening skills to deescalate situations while working toward effective solutions to customer complaints

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