Administrative Professional with Medical Front Desk Focus

EVIANNA MCLAUGHLIN

*** ** ****** ******, ***, FL, 34983 C: 772-***-**** ***************@*****.***

Summary

Dedicated and focused individual who excels at prioritizing, completing multiple tasks

simultaneously and following through to achieve project goals. Seeking a role of increased

responsibility and authority.

Highlights

Microsoft Office proficiency Schedule management

Excel spreadsheets Meeting planning

Meticulous attention to detail Mail management

HIPPA Compliant, trained for 4 weeks as a customer service Representative for CVS Caremark

Results-oriented

Self-directed

Professional and mature

Strong problem solver

Resourceful

Dedicated team player

Strong interpersonal skills

Understands grammar

Schedule management

Experience

MedFlorida Medical Centers Oct 2022 to June 2025

Receptionist

Port St. Lucie, FL

Front desk of a very busy medical facility. Checking patient in/out. Answering telephones. Verifying insurance. Collecting copays. Amongst other clerical duty’s such as faxing, checking inbox/outbox, referrals, and notes to the providers.

Waitress/Hostess Sep 2013 to Aug 2022

Perkins

East Stroudsburg, PA

Managed the receptionist area, including greeting visitors and responding to telephone and

in-person requests for information.

Service lead a team of 5 or more waitresses per shift.

Hostess for front desk area.

Seat guests in a timely manner.

Handle the front cash register and in charge of closing and counting the drawer at the end of my shift.

Data Entry Sep 2016 to July 2017 Tyler Technologies – Stroudsburg, PA Entered data for the Monroe County Tax Assessment program

Answered telephone calls and handle inquiries from the homeowners who had their homes assessed.

Waitress Jun 2013 to Oct 2013

Hog Heavan

East Stroudsburg, PA

Lead waitress and greeting customers, In charge of opening and closing the restaurant.

Front Desk Receptionist Jun 2012 to Dec 2012

Dr. Eva Goyette

East Stroudsburg, PA

This job was seasonal, the doctor was from out of town but when she was in town called upon

me to help her. Managed the receptionist area, including greeting visitors and responding to

telephone and in-person requests for information. Maintained the front desk and reception

area in a neat and organized fashion. Maintained an up-to-date department organizational

chart.

Housekeeping Oct 2010 to Jun 2011

Fernwood House

East Stroudsburg, PA

Facilitated working relationships with co-tenants and building management. Managed daily

office operations and maintenance of equipment.

Clerical Jun 2009 to Sep 2009

Law Offices of Michael Lamond

Queens, NYC

Summer employment Created and maintained spreadsheets using advanced Excel

functions and calculations to develop reports and lists. Maintained and reserved the executive

conference room calendar. Received and distributed faxes and mail in a timely

manner. Organized files, developed spreadsheets, faxed reports and scanned documents. Made

copies, sent faxes and handled all incoming and outgoing correspondence. Dispersed incoming

mail to correct recipients throughout the office. Maintained the front desk and reception area

Education

in a neat and organized fashion.

High School Diploma

East Stroudsburg North

East Stroudsburg, PA

2012

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