Patient Services & Scheduling Professional

Tracy Shmidt

**** ********* **, ******* ** *****

209-***-****

********@***.***

EXPERIENCE

Healthy U Clinics, Modesto Ca— PSR

December,2024- October 2025

-Answer Phone calls

-verified insurance Eligibility

-Assist Patients with questions

-Schedule Appointments

-Create Patient Cases

FCPP / TENET HEALTH, Modesto Ca— PSR

September,2023 -December 2024

-Answer Phone Calls

-Assist patients with questions

-Schedule Appointments

-Create Patient Cases

-verified insurance Eligibility

Modesto Radiology, Modesto Ca-

Procedure/imaging Scheduler

December 2020 - September 2023

-Schedule appointments via telephone and in Person

- Educated patients on Medication intake on pre and Post imaging appointments

SUMMARY

Proficient and Computer Savvy great communication

skills, very good at Multi-tasking, capable of

managing different Job roles and New projects. Very Familiar With Administration and clerical

Documentation and knowledgeable with hospital

procedures, surgeries and labs Etc. Prepared to bring 9 years of experience to fulfill and pursue a new

Challenging Role.

SKILLS

Customer Service Rep-Answering calls and assisting Patient care with appointment scheduling

Google docs, google Calendar and Outlook

Team building, Team Management and critical thinking Clerical organizational skills,

Team Player, Work well with Coworkers

Familiar with EMR Systems including EPIC and ATHENA Languages

-ENGLISH

EDUCATION

Oakdale Highschool, Oakdale Ca -HIGHSCHOOL DIPLOMA

-Educated on Procedure and imaging instructions with Physician overlook

Oak Valley Hospital, Oakdale Ca- Admitting

Clerk

February 2012-November 2020

-Verified Patient Demographic / Ran Insurance eligibility and benefits

-Coordinated Patient Admission forms and Patient charts

-Determined Charges, collected and processed co-pays

- Managed patient Admissions and Discharge Paper work

-Assisted with post discharge hospitalization with Home Care, Extended

Care in home Facility or Self Care

Hersheys-, Oakdale Ca- Machine operator

1997-2007

-Machine Operator

-Sanitation Representative

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