COVER LETTER
Chelsea Riney
*******.*.******@*****.***
*** * ******* ** ******* OK 74804
Dear Hiring Manager,
I would like to apply for this position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience.
Please find my resume attached.
I can be reached at the number above or at my email address. Sincerely, Chelsea Riney
Chelsea Riney
Skills
As a current patient
financial service rep I
ensure patient forms,
complaints, requests,
audits, and addition work
items are completed in a
timely manner. I am also
dudiligent is my work as I
throughly complete the
tasks that are assigned to
my job role. My other job
qualities include excellent
customer skills, fast
learning, adaptable to
invidiual situations
needed, on the job
training capabilities, and
excellent team skills.
Field of Interest
Quality Specialist
Recruiter/Onboarding
Trainer
Customer Service Rep
Financial Advisor
Patient Advocate
Chelsea Riney
*******.*.******@*****.***
230 E Pulaski St Shawnee OK 74804
Objective
Quality Specialist
Recruiter/Onboarding
Patient Advocate
Patient Benefit Rep
Patient Facing Services Rep
Academic Details
Odessa K12 High School
High School Diploma, 100%, 2010
Lex-La-Ray Tech School
Certificate of Achievement/ Diploma, 100%, 2010
Work Experience
Cracker Barrel
Hostess, Feb 2015 - Jun 2019
Role : Hostess, Retail, Cashier, Cook, Prep Cook, Expo Renewal by Anderson
Event Specialist, Aug 2019 - Mar 2020
Role : Engage with potential clients to drive sales and market.
Aerotek Staffing Agency
Customer Service Representative, Aug 2020 - Apr 2021 Role : works with complaints, reviews, or require information about services preformed
R1 RCM- RWJ Barnabas & Alexian Brothers
Customer Service Representative Tier I, Apr 2021 - Jan 2022 Role : works with patient complaints, audits, requests, and reviews
R1 RCM- Adventist & AdventHealth
Customer Service Rep Tier II, Jan 2022 - Jul 2022
Role : works with patient complaints, audits, requests, and reviews
R1 RCM- Ascension & Ascension Providence
Customer Service Rep Teir I, Jul 2022 - Jan 2023
Role : works with patient complaints, audits, requests, and reviews
R1 RCM- Intermountain Healthcare
Patient Financial Services Rep Tier II, Jan 2023 - till date Role : works with patient complaints, audits, requests, and reviews
Industrial Exposure
Industrial Visit at:
R1 RCM
Implant Training at:
Training with multiple billing platforms such as Cerner, iCentra, iPlan, Athena, NextGen, Availity, Contingency, Revenue Cycle, Interprise Collections, and iCentra. Achievements
My personal achievement with R1 was when I was awarded MVP Representative 3 times and became a Senior Teir 2 Representative with Travelers Tower II.
Strength
My strengths are being organized, self driven, adaptable, and task oriented.
Hobbies
My hobbies are swimming, cooking, music, dancing, and biking.
Reference
Nadia Hanna
Patient Advocate
R1RCM
******@*****.***
Kanisha Mapps
Team Lead
R1RCM
******@*****.***
Diane Williams
Team Lead
R1RCM
not available
Declaration
I hereby declare that the above mentioned details are true to the best of my knowledge.
Date : Current
Place : R1 RCM
(Chelsea Riney )