Compassionate Group Home Worker and Admin Assistant

REBECCA RAZAFINDRAKOTO

Val-Morin, QC, Canada

****, ****** *******, *** *****, Québec

Email: *****.***@*****.*** Phone: 819-***-****

PROFESSIONAL SUMMARY

Compassionate and dedicated Group Home Worker and Administrative Assistant with strong experience supporting individuals with disabilities, managing administrative operations, and delivering high quality client service. Skilled in personal care, daily living assistance, documentation management, and bilingual communication. Known for empathy, professionalism, and adaptability in fast paced environments. PROFESSIONAL EXPERIENCE

Maison Emmanuel, Educational Center – Val-Morin, QC Group Home Worker

October 7, 2024 – September 2026 (available immediately)

• Assist individuals with disabilities in daily routines and personal care.

• Provide hygiene support, administer medications, prepare meals, and assist during mealtimes.

• Support dressing, maintain cleanliness of living spaces, and accompany residents to physical and outdoor activities.

• Participate in the bakery workshop, producing bread with residents.

• Assist at the community café by serving customers and cooking with community members.

Maison Emmanuel, Educational Center – Val-Morin, QC Specialized Educator Assistant – Volunteer

July 11, 2023 – October 6, 2024

• Supported individuals with disabilities in their daily routines and personal care.

• Assisted with hygiene, meal preparation, mealtime support, and participation in daily activities.

• Encouraged autonomy, engagement, and well being through structured routines and activities.

Smartelia, Marketing Agency – Madagascar

Bilingual Administrative & Operations Assistant

June 2021 – December 2022

• Managed email inboxes and client portfolios for Amazon sellers in collaboration with e-tail.

• Contributed to performance improvement actions for client portfolios.

• Updated and maintained client documentation and follow up records.

• Supported transaction management on sales platforms.

• Helped resolve issues reported on the platforms.

• Processed automated emails from platforms and customers.

• Assisted in preparing account audit reports and key documents.

• Provided meeting summaries and updates to the team. Research & Knowledge Sharing:

• Researched tools and training resources and shared insights with the team.

• Assisted with competitive monitoring and trend analysis. INTERNSHIPS

GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit), PRADA Project – Madagascar

Administrative & Logistics Intern

March 2023 – May 2023

• Supported procurement and logistics processes.

• Assisted in preparing purchase requests, quotations, and proformas.

• Analyzed vendor offers and created purchase orders.

• Managed incoming and outgoing mail.

• Supported logistics operations, equipment management, filing, and archiving. Caisse Nationale de Prévoyance Sociale – Madagascar Legal Intern

January 2021 – April 2021

• Assisted with legal tasks under the supervision of the Head of the Legal Department.

• Drafted legal conclusions, legal opinions, and processed litigation files.

• Supported administrative tasks including filing and archiving.

• Prepared activity reports for the legal department. EDUCATION

Ecole Supérieure de Droit et de Science Politique – Madagascar Master’s Degree (Master 2) in Private Law

2015 – 2021

• Master’s in Private Law, “Honors: Fairly Good”

Thesis: “Child Labor in Urban Areas”

• Bachelor’s Degree in Private Law, “Honors: Fairly Good” Thesis: “Sexual Exploitation of Children in Madagascar” Lycée Privé Condorcet Les Petits Lascars – Madagascar High School Diploma (Baccalauréat), Literary Stream – Honors: Fairly Good 2012 – 2015

ADDITIONAL TRAINING

Quebec – December 2024

Training on Care Activities Delegated to Care Assistants

(Articles 39.7 and 39.8 of the Professional Code – CROM Training) CNELA – Madagascar

English Diploma Program – 2 year private studies

VOLUNTEER EXPERIENCE

Teach For Madagascar – Madagascar

Literacy Volunteer for Street Children

October 2019 – June 2021

• Taught literacy and numeracy to out of school street children.

• Helped create educational programs to support children in vulnerable environments. Santatra Street Project – Madagascar

Volunteer English Teacher (Primary School)

• Taught basic English to students in a rural public primary school.

• Designed lessons and organized outdoor activities to support student development. LANGUAGES

• French: Advanced (TCF Québec – Advanced Level)

• English: Intermediate (CNELA Diploma in progress – 2 year program)

• Malagasy: Native

KEY SKILLS

• Personal care & assistance

• Support for individuals with disabilities

• Meal preparation & hygiene assistance

• Medication assistance (delegated tasks)

• Administrative support & documentation

• Email and client portfolio management

• Bilingual communication (French/English)

• Team collaboration & adaptability

• Activity planning & community engagement

Contact this candidate