Adelphia Lucks
StoneMountain GA
***********@*****.***
OBJECTIVE
To attain a position that will enable me to use my strong communication, organizational skills, Customer
Services experience. And show my ability to work well with others.
EMPLOYMENT
Amazon Fulliment Center November 2019 Present
1800 Sparrows Point
Dundalk MD 21222
Picker Packer Customer Returns also Counter
Lifting 50 Pounds
Using Scanners and other Techonolgy Which Contributed to the Job
Returning and Shipping out Orders
Processing Audit and Warehouse Deals
US Medical Staffing
Huminia Day Program
9380 Gerwig Ln
Columbia MD 21046
DSP Caregiver January2023- Feb 2023
Assisting With Disabled Clients
Planning Activities,Going On Field Trips
Write Reports About The Daily Routines And Interactions Daily
Incident Report
Behavioral Reports
Arrow Ministries
Feb2022-June2023
1605 Cromwell Bridge Road
Baltimore MD 21234
Working with Troubled Youth (females 11-17)
Facilitating Meetings
Interacting With the Girls
Making Sure they Are Keeping Up With Daily Routines
Defusing Situations Before it Escalates
No Bullying Or Sexual Behaviors Allowed
Making Sure They Are in Their Assigned Rooms
No Loitering In the Desk Area
Planning Activities and Outings
Home Depot Warehouse December 2022-April 2023
1700 Sparrows Point
Baltimore MD 21222
Assisting In Morning Meetings
Lifting 50 Pounds
Using Technology that Helps Process The Merchandise and Shipping
Shipping Out Orders, Following Up on Inventory
Processing Online Orders
Eden Temporary Group March 2017 – April 2019
622 3rd Avenue 36floor
Manhattan NY 10017
Customer Services
●Excels at listening to customer needs, articulating; product benefits; and creating solutions that provide value to the customer.
●Giving information and helping to solve customer problems. Selling products and taking orders.
●Maintained high standards of customer service during high-volume, fast-paced operations.
●Communicated clearly and positively with coworkers and management.
Noor Staffing Agency
622 3rd Avenue 36 Floor
Manhattan NY 10017
Customer Services and Food Service March 2015- March 2017
●Welcomes customers by greeting them; offering them assistance. ... Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
●Ability to understand and follow safety procedures
●Ability to safely use cleaning equipment and supplies,
Prepping Sandwiches, Dessert Bar, Beverage Supplies and Stocking Inventory
Aramark Temporary Agency February2012-March 2015
1904 Surf Ave, Brooklyn, NY 11214
718 -266-8642
Food Service and Customer Services
●Customer service, sales, Greeter and Host shifts as needed
●Good communication skills.
●Helping people and Assisting Clients in Handling Complaints in a Calm Manner
Preparing Salad Bar and Sometimes Taking Over as a Barista During The Day as Needed
EDUCATION
High School Graduate – Aquinas Catholic High August 1978-June-1982
College of New Rochelle, Continuing Education Classes
JOB RELATED TRAINING
Customer Services Training Food Service Training Cashier CPR training
Filing Team Building Stocking
DSP Caregiver. Child Care
COMMUNITY INVOLVEMENT
●Volunteer at Our Daily Bread 2 x per month, serving meals to homeless neighbors
●Working as a volunteer with the elderly at Stadium Place playing games and helping out as needed.
REFERENCES
Duwonda James
*******.*****@********.*** Probation Office Dept. of Juvenile Services
Felita Christy
********@*******.*** Dosimetrist University of Baltimore Hospital
Taisha Bramwell
**************@*****.***
Supervisor Customer Care,Service