Logistics and Administrative Professional with Recordkeeping

Logistics Shipping Clerk

Thyssenkrupp Bilstein Hamilton, OH

August 2021 to July 2024

• Managed and maintained accurate records of incoming and outgoing shipments, ensuring proper documentation and tracking

• Performed data entry tasks with a high level of accuracy, entering XX records per day

• Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands

Achieved consistently high customer satisfaction ratings through friendly service and attention to detail

• Closely monitored inventory levels to prevent stockouts or overstock situations, optimizing sales opportunities while minimizing waste

• Maintained confidentiality of sensitive information such as customer data or financial records at all time

Office Administrator

Sexton Industrial, Inc.

Middletown, OH

February 2016 to August 2021

Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings

Maintained office supplies inventory by checking stock levels and placing orders as needed

• Scheduled appointments and maintained calendars for multiple team members

•Collaborated with HR department to onboard new employees, including preparing paperwork and conducting orientation sessions

• Handled confidential information with utmost discretion and ensured compliance with data protection policies

• Responded promptly to customer inquiries or complaints via email or phone call in a professional manner

Served as point person for maintenance issues (e.g., malfunctioning copier, leaky faucet) ensuring prompt resolution

Administrative Assistant

First Choice Auto Mason, ОН

March 2009 to December 2015

• Consistently exceeded monthly sales targets through effective prospecting, negotiation, and closing techniques

• Demonstrated extensive knowledge of automotive products, features, and benefits to effectively communicate value propositions to customers Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume

Maintained a high level of professionalism at all times while representing the dealership's brand image during customer interactions

Served as a trusted advisor by conducting thorough needs assessments for each customer, ensuring their specific requirements were met

• Increased overall customer satisfaction ratings by implementing proactive communication strategies throughout the buying process Education

GED

Middletown High SchoolMiddletown, OH

August 1999 to June 2001

Skills

•

•Freight Experience

•SAP

•Order Picking

•Pallet Jack

•Logistics

•Microsoft Word

•Forklift

•Warehouse Experience

•Reach Truck

•Shipping & Receiving

•Materials Handling

•Turret

•RF Scanner

•Packaging

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