Contractual Contracts Processor & Auditor - Remote Eligible

******@*******.*** Conway, *****, SC

843-***-**** www.linkedin.com/in/lisa-bessant-251b544a

SUMMARY

Detail-oriented Contracts Processor and Auditor with over 20 years of experience in customer service, finance, and quality control. Proven expertise in processing payments, handling payroll, and executing meticulous record-keeping duties. Recognized for exceptional problem-solving skills, enhancing efficiency, and reducing errors in financial reporting. Ready to leverage a strong background in accounts management and customer relations to add value and drive success. WORK EXPERIENCE

Contracts Processor

Express Jobs / Enjoi Resorts • Myrtle Beach

06/2025 – 10/2025

Executed contract processing, including payment and denial entries. Entered credit information for payment processing. Cross-trained in gifting procedures.

Verified information related to tours, types, gifting, and personal details. Associate

Walmart • Conway

08/2019 – 11/2023

Served as a cashier, managing price changes and providing customer service. Facilitated returns and processed loss.

Delivered attentive customer service in both cashier and stocker roles. Efficiently executed daily and weekly assignments to meet store goals. Managed loss prevention due to theft or breakage.

Team Member

Tractor Supply Company • Conway

03/2014 – 08/2019

Contributed as a team member in stocking, customer service, pricing, and cashier duties, and answering phones.

Enhanced customer experience to drive sales growth. Engaged customers to thoroughly understand their needs for specific projects. Shared expertise on various livestock and pet care, including fencing, goats, dogs, cats, pigs, hogs, chickens, and ducks.

Lisa Pacinella Bessant

Cashier

Kangaroo Express • Conway

05/2013 – 11/2014

Operated as a cashier and stocker, typically from 12 PM to 8 PM. Delivered exemplary customer service while multitasking in gas, food, lottery ticket, beer, and cigarette sales.

Ensured compliance by verifying appropriate ages for alcohol and lottery ticket sales. Scanned merchandise and processed cash, debit, and credit transactions. Fostered positive interactions with customers, particularly to mitigate theft. Maintained cleanliness of the store and exterior during quiet periods. Volunteered for additional shifts when needed.

Bookkeeper and Clerk

Rogers Carpentry • Conway

05/2000 – 04/2023

Handled a variety of responsibilities, including accounts receivable and payable, insurance reviews, bank deposits, and payroll for over fifteen subcontractors. Conducted filing, answered phone inquiries, and facilitated the initial setup of the IBM computer system with QuickBooks.

Auditor

Enjoi Resorts LLC • Myrtle Beach

06/2024 – 11/2024

Identified and corrected duplicate or erroneous information, balancing end-of-day reports efficiently. Dispatched daily tour and sales reports to supervisors and management. Reviewed and adjusted payroll for hourly and commissioned personnel.

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EDUCATION

Associate’s degree - Business And Accounting

Horry Georgetown Technical College • SC

08/2006 – 06/2009

Achieved Honors by being included on the President’s and Dean’s lists. SKILLS

Customer Service

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