Lori Swanson
*************@******.*** 612-***-**** Saint Michael, MN
Objective: To obtain a Customer Service Representative position
Education: Colorado State University – Certificate in Purchasing and Accounting
Work Experience:
Aroplax Corporation 10/2022- 04/2024
Customer Service Representative
The direct point of contact for customers
Compute and upgrade pricing as needed
Provide customers with updated delivery dates
Meet with customers as needed and provide reports as requested
Financial Security Bank
Personal Banker 09/2017 – 09/2021
Verified and proofed customer account information for loans
Recruited new account prospects
Upgraded customer accounts to generate increased revenue
Maintained various customer relationships through active customer service
Highland Bank
Personal Banker 10/2013 – 03/2017
Created new personal accounts
Provided customer service and assistance at the teller window
Assisted management with daily vault verification
Key Skills:
Attention to detail
Customer service oriented
Personable
Accountable
Conflict Management Skills
Dedicated
Self- Starter
Exceptional Time Management