Customer Support - Work From Home Applicant
Resume:
Ryan Spratt
Colorado Springs, CO *****
***********@*****.***
Professional Summary
Eager to learn on job and from experienced employees that will help me gain knowledge, so we can help create growth within the company. Learning about a business by working and listening to people with knowledge on operating the business, getting the hands-on experience as well as the informational knowledge. This will help become an asset to grow a company through having an open mind and being dedicated to the company.
Authorized to work in the US for any employer
Work Experience
Delivery Driver
PB Logistics-Colorado Springs, CO
Present
• Inspect truck to make sure it is safe to drive and record mileage from odometer.
• Load truck with packages assigned to route.
• Organize packages based on route number.
• Sign onto GroundCloud and preview route. Change stops to make route more efficient.
• Follow GPS to each stop. Scan each package to be belivered at each stop. Take picture of packages delivered and make sure to each stop is completed in scanner after delivery.
• After shift is over, inspect truck for any issues and clean out truck Caregiver
Aide To You Home care-Colorado Springs, CO
January 2023 to April 2024
• Help my girlfriend with daily needs like help her with changing, taking showers, cleaning the house.
• Make sure she takes her medication on time
• Keep household clean, like sweeping and mopping, taking out the trash, keep the bathroom clean daily. Account Representative
Firstsource Solutions-Colorado Springs, CO
September 2023 to October 2023
• Call customers who are behind on credit card payments
• Get customers to pay balance due or minimum monthly payment
• Set up customers with auto-pay, so they do not get behind on payments
• Use communication skills to get customers who do not want to pay, to pay something
• Relate with customers
• Use computer skills and know how to use different programs Certified Flagger
Flagger's Inc-Colorado Springs, CO
September 2022 to October 2022
Control traffic around workers working on the streets, be aware of your surroundings and always pay attention, tell drivers to stop or slow down depending on the amount of traffic. Safety is the priority and to make sure everyone leaves the job site safely.
Warehouseman
Keg 1 Colorado, LLC.-Colorado Springs, CO
November 2019 to October 2020
• Operate forklift safely.
• Responsible for picking orders.
• Able to lift over 100lbs.
• Clean work environment.
• Must be able to stand for over 8 hrs.
• Physically demanding.
Laborer
Sno-White Linen-Colorado Springs, CO
July 2019 to November 2019
1. Responsible for loading/unloading linens and uniforms into washers. 2. Load clean carpets onto trucks.
3. Clean area around washers.
4. Pick up all mats in building and put them in washer. 5. Take washed mats and load them in dryer.
6. Put away clean mats according to size and color. 7. Physically demanding and work both inside and outside Production
J&J Snack Foods-Alsip, IL
August 2017 to October 2017
1. Placed product on conveyor belt.
2. Pack products into boxes, then sealed and stacked onto pallets. 3. Documented number of boxes on each pallet as well as total amount of product being packed a day. 4. Wrap boxes on pallets and move onto trucks using pallet jack. 5. Developed reporting procedures for tracking the effectiveness of various programs. 6. Supervised and motivated staff by recognizing and rewarding individual achievements, have a positive attitude, encouraging creativity and delegating tasks appropriately. 7. Evaluated programs to determine necessary equipment, supplies and inventory controls. Delivery Dispatcher
Giordano’s Pizza-Chicago, IL
March 2014 to May 2014
1. Coordinated delivery routes with delivery drivers. 2. Assign drivers to certain routes and number of routes based on performance. 3. Assisted drivers with directions to destination. 4. Responsible for all delivery orders to be complete before being delivered. 5. Stock beverages and condiments in refrigerator for delivery orders. 6. Learned basic of logistics and necessity of planning quickest routes. Warehouse
Meats By Linz-Calumet City, IL
November 2012 to February 2013
1. Unloaded new inventory off of trucks using pallet jacks. 2. Scanned new inventory into system and put onto coordinated shelves, with older inventory at the front of shelf and new inventory to the back.
3. Pack fresh meat cut from production into boxes, weigh, and seal. 4. Obtain product from shelves and stack on pallets for outgoing orders for restaurants. 5. Scan each product per order and wrap each pallet. 6. Using a pallet jack, move orders onto trucks.
7. Clean warehouse at the end of each shift.
Groundskeeper
George Dunne Golf Course-Oak Forest, IL
April 2012 to November 2012
1. Responsible for raking sand bunkers daily with John Deere 1200 Bunker Raker, then hand rake edge of bunker.
2. Drove Toro Tee Mower to mow the tees on each hole. 3. Occasionally would have to mow the approach of each hole, which is located between the fairway and green.
4. Replaced damaged parts of fairway with fresh sod. 5. Use blower to blow off mowed grass from fairways and debris off cart paths. 6. Renovate sand bunkers by increasing length and depth. 7. Place liner over dirt and secure with stakes that go into dirt. 8. Dump and smooth new sand and shape slopes of renovated bunker. 9. Use stamper to make sand compact and add to integrity of bunker. Busboy/Bartender
Aurelio’s Pizza-Homewood, IL
January 2009 to July 2011
1. Assist servers with bringing customers food.
2. Stock server area with plates, silverware, and cups. 3. Pick up dirty dishes from customers and any dishes that are not needed. 4. After customers leave, take any remaining dishes to dish room. 5. Thoroughly wipe tables and chairs down, and sweep or underneath table and chairs. 6. Stock bar with clean glassware, liquor and wine. 7. Clean and cut garnishes for drinks.
8. Keep bar full of ice.
9. Pour drinks for customers and/or servers.
10. Clean bar counter.
11. Count drawer at end of night and make sure total sales equals cash and credit/debit sales. Education
Business Administration (Associates)
Colorado Tech University-Colorado Springs, CO
August 2019 to December 2020
Diploma
Homewood-Flossmoor High School-Flossmoor, IL
August 2003 to June 2007
Upper secondary education
Bachelor's degree
Skills
• Basic math
• Assembly
• Delivery driver experience
• Territory management
• Bucket truck
•
• Medical terminology
• Logistics
• Commercial driving
• Client services
• Customer service
•
• Order fulfillment
• Order Picker
• Construction
• Mowing
• Office experience
• Busser
•
• Electrical systems
• Marketing
• Plumbing
• Packaging
• Front desk
• Communication skills
•
• Microsoft Office
• Client interaction via phone calls
• Porter experience
• Compliance management
•
• Bartending
• E-commerce
• Budgeting
• Order entry
• Supervising experience
• Oracle
• B2C
•
• Analysis skills
• Urology
• Microsoft Word
• Cash register
• Administrative experience
•
• Construction team management
• Negotiation
• Attention to detail
• Computer literacy
• Live chat
•
• Outdoor work
• Microsoft Powerpoint
• Irrigation
• Load & Unload
• Handyman experience
•
• Market research
• Salesforce
• Box truck
• Computer skills
• Materials Handling
• Empathy
•
• Landscape Maintenance
• Digital marketing
• Groundskeeping
• Order Picking
• Time management
•
• Lawn Care
• Heavy lifting
• Shipping & Receiving
• Mechanical knowledge
•
• Balance sheet reconciliation
• Landscaping
• Medical coding
• Warehouse management system
•
• Load & unload
• Forklift
• Crew management
• Cash handling
• Microsoft Excel
• Data entry
•
• Inventory management
• Customer support
• Leadership
• Moving
• Lawn care
• Pallet Jack
•
• Account management
• Hand tools
• Windows
• English
• Regulatory compliance
• Databases
•
• Warehouse experience
• Landscape maintenance
• Social media management
• Schematics
• Sales
•
• Snow plowing
• Organizational skills
• Word processing
• Client email correspondence
•
• Computer operation
• Home Care
• Succession planning
• Adobe Target
• GPS
• ICD-10
•
• Regulatory reporting
• Hospitality
• Phone etiquette
• QuickBooks
• Microsoft Access
•
• Presentation creation
• Financial acumen
• Financial sales
• Warehouse management
•
• Time/Temperature control for safety (TCS)
• Power tools
• Caregiving
• Network installation
• Driving
Languages
• English
Certifications and Licenses
Forklift Certification
Driver's License
August 2021 to February 2025
Flagger Certification
October 2022 to October 2024
Driver's License
Pallet Jack Certification
Contact this candidate