Appointment Setter with Strong People Skills

Cell 435-***-****

E-mail: *******.********@*****.***

Brittney V. Sanborn

Summary of qualifications

Very teachable.

Excellent people skills.

Driven to succeed.

Work experience

*/**** - */**03 Western Watts Provo, UT

Dialer

Dialed out bound calls for varying surveys. Length of surveys dependant upon the number of questions.

Kept up PR (production rate) easily, with my dials and completed surveys.

Answered inbound survey calls. Asked detailed information about the caller. And accurately recorded the information.

Reason for leaving;

Moved with parent, while I was in high school.

10/2004 - 12/2004 Rewind Soda Shop Kanab, UT

Soda Girl

Prepared food and drinks in the fifties style soda shop.

Handled money, and easily dealt with rude and abrupt people.

Thoroughly cleaned soda shop with perfect attention.

Part of the team responsibilities to train new crew members fast and accurately.

Reason for leaving;

Extra curricular activities required more dedicated time.

2/2005 – 5/2005 Western Watts Orem, UT

Dialer

(See top of page)

10/31/05- 2/15/06 My Family.com Provo, UT

Family History Consultant

Help customers with any questions about their accounts that they needed. Very smoothly dealt with irate customers. Always setting and exceeding my goals in my work environment. Dedicated to complete every task with my full ability. Handled credit card numbers daily. As a Master Family History Consultant I was given the job of helping other consultants on the call floor with any questions they had, as well as sit with them and monitor their calls.

Reason for leaving;

Downsized.

03/19/2006 – 04/18/2007 Lindon Care Lindon,UT

Resident Care Staff

Help Residents with walking disabilities to and from the bathroom, bath and help them maintain hygiene. Encourage Residents to socialize, preform various tasks on their own or with he.lp. Talk and socialize with Residents to help demonstrate social niceties. Preform any and all cleaning and various home tasks necessary

Reason for leaving;

My pregnancy was in danger from specific Residents.

05/20/07 - 09/25/2007 Advanta Sandy,UT

New Accounts Manager (Temp)

Create new credit accounts for small businesses, transfer their balances from previous banks, manage and maintain various tasks associated with credit lines.

Manage numerous accounts, create data memos for superiors. Handle each customer with the upmost professionalism and care.

Reason for leaving;

Temporary position.

05/06/2008 – 11/14/2008 Pinnacle Security Orem,UT

Customer Service Rep.

Maintained existing accounts. Took payments over the phone, answered any and all questions about the home security systems, packages and accounts. Corrected errors in various accounts. And preformed various other tasks associated with customer service.

07/20/2020 - 08/13/2022 Teleperformance SLC, UT

Memeber Expirience Specialist.

Created and maintained multi-generational accounts with USAA in the Welcome Home Team. Helped assist in the account creation and updating existing accounts with members of the USAA organization and their clients.

09/06/2023 - 05/01/2024 Chrysalis Cedar City, UT

Direct Support Staff

Took care of mentally disabled individuals and those with handicaps in a home like enviornments, assisting with their daily chores and activities throughout the day and night.

Reason for leaving, moved to northern Utah.

07/15/2024-02/01/2025 One Planet American Fork, UT

Appointment Setter

Scheduled consultations on multiple projects including Solar, Shower refurbishments and window replacements for the sales representatitive to go to the consulation for the sale. I was responsible for meeting specific metrics as requried and enjoyed the expirience.

Reason for leaving- Familial reqirements have since been resolved.

08/06/2025- current- Venture Data Orem,UT

Interviewer

Performed outbound cold calls for market research purposes. Interviewed willing respondents for a wide variety of surveys including political, medical, environmental, along with other basic multi-industry performance surveys. Required and excels at reading verbatim per the script provided on specific surveys as well as taking the time with the respondent to explain the questions when necessary.

Education

G.E.D

References

Upon request

Contact this candidate