Versatile Administrative Specialist and Data Entry Pro

Dominique Jimenez, CFH

Restaurant Manager

************@*****.*** 323-***-****

Bilingual with 5 years of experience in hospitality and managing high-quality fast paced restaurants. Collaborative and proactive with team members. Decisive and calm under pressure attributed to time management and organization.

Skills

Accounting and Data entry Bar operations Cash and loss management COGs Food Safety and Prep.

Event coordination Exceptional guest relations Logistics management Staff development Scheduling

Experience

Assistant Manager - Super Mex November 2024-current

●Address and resolve customer complaints to ensure complete satisfaction

●Analyze inventory, PARs, and budgets to identify how to reduce waste and control cost

●Identify internal employees to fill key positions and promote from within

●Implement FoH staff training programs to raise PPA average by 15%

●Track and analyze labor, food cost, liquor cost, and other performance metrics on spreadsheets

●Oversee and manage private events and coordinate large catering orders with head chef

●Showcase banquet area, finalize contracts, and collect deposit for events

●Manage the maintenance of equipment, schedule repairs, and document invoices

Assistant Manager - Benny’s Tacos October 2023-November 2024

●Implement break system to reduce meal violations by over 80%

●Increase profit margins by collaborating with head chef and alternating vendors based on market value

●Recruit, interview, and train staff to ensure that food and service meet company standards

●Facilitate a welcoming, positive, and team-focused environment to support staff

●Motivate and lead by example to hold staff accountable for sales and performance goals

●Order supplies, control inventory, ensure high quality deliveries, and implement FIFO

●Create promotions to retain customers and attract more positive reviews online

Shift Lead - Aguas Tijuana’s Juice Bar April 2020-September 2022

●Assign roles to staff and delegate tasks to improve efficiency and customer service

●Assess customers needs and preferences to make appropriate recommendations

●Ensure the execution of all opening and closing operational protocols

●Utilize fresh ingredients to craft drinks per our menu’s specifications to ensure positive profit margins

●Train new team members to develop work ethic that reflects company values, vision, and goals

●Supervise kitchen operations, assuring that company and safety/sanitation policies are followed

●Hands-on experience issuing bills, itemized receipts, and accepting payments

References

Bill Dizon Super Mex District Manager Benny Borsakian Benny’s Tacos owner

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