Dynamic Customer Service Leader and Performer
Resume:
Kedreion Pattain
Kedreion Pattain
Preferred name: King Pattain
**** ***** ***** *** *** Houston TX 77021
**********@*****..***
Skills:
Very professional and
approachable gifted dancer
and musician playing over 6
instruments and serving as
captain on every dance team
I’ve been on. Quick and
creative thinker strong
minded and respectful.
Educated and Fast Learner.
6’6 ft tall with great strength
physique and flexibility.
Works well under pressure.
CAREER OBJECTIVE
Diligent college student dedicated to leadership development and team collaboration. Seeking an opportunity to further engage my skills as a customer service representative where my background as the captain of a collegiate level majorette dance team and my security officer position for the Emma beauty supply have prepared me to work successfully under pressure.
6 Years Customer Service
Experience
Levy Restaurants / Cashier
April 2024 - PRESENT, HOUSTON T
Greeting customers at the Toyota Center for The Houston Rockets games live concerts from artists like Nicki Minaj, Megan Thee Stallion, Busta Rhymes, Justin Timberlake, and more. Answering questions, and resolving complaints. Scanning items, collecting payment, and issuing receipts. Keeping track of transactions and counting cash drawers at the beginning and end of shifts. Ensuring the concessions stand shelves are stocked and keeping the checkout area clean. Handling returns and exchanges, and issuing refunds or store credits. Answering phones, helping customers find products, and maintaining knowledge of product codes and coupons
Nordstrom /Sales Associate
OCTOBER 2022 - MAY 2023, SAN ANTONIO TX
Assisted customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service. The ideal Store Support employee has a passion for fashion. So I made sure that everyday I displayed that behavior.
EMMA BEAUTY SUPPLY/ Security Guard
MAY 2023 - DECEMBER 2023, HOUSTON TX
I regularly patrolled the premises to ensure safety of the beauty supply. I monitored surveillance systems and look for suspicious activity around the store. I performed safety inspections and generate reports. I made sure to prevent people from performing illegal activities. I assisted employees and guests during my shift.
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Education The University of Texas at San Antonio / Music Major AUG 2021 - JANUARY 2023, SAN ANTONIO TX
I attended UTSA as a Music Major and minored in dance. I founded and established a HBCU inspired dance line by the name of Citrus Diamonds. I served as Captain and the official choreographer were each member who never danced in that styled before or had little to no experience at all. Got trained by me and performed at the football games with Spirit of San Antonio Marching Band. While also being a part time student in the marching band as first chair clarinet. Balancing classes, work, dance practice and band practice. I will be continuing my college career at the Texas Southern University Fall 2025-2026 as a Dance Major.
Benjamin O Davis High School
AUG 2018- MAY 2021, HOUSTON TX
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Awards
UIL E-flat Clarinet Soloist award
2019-2020
1st Place Captains Dance Battle
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