Property Manager with Administrative Expertise

Erika S. McLaughlin: Professional Profile

Contact Information

**** ****** **, ***** *****, MO 65065

Phone: 918-***-****

Email: **********@*****.***

Objective

I am seeking a position that offers opportunities for professional growth, self-development, and career advancement. I am motivated to contribute positively to the organization while broadening my skillset and knowledge base.

Skills Summary

Exceptional customer service and communication skills, ensuring positive interactions with clients and colleagues.

Experience in property and office management, with a proven ability to oversee daily operations effectively.

Capable of working independently as well as collaboratively within a team environment.

Supervised maintenance and cleaning teams, including managing work orders to ensure tasks are completed efficiently.

Highly organized, adaptable, and detail-oriented, able to manage multiple priorities and meet deadlines.

Demonstrated team leadership and problem-solving capabilities.

Quick to learn new concepts and approaches tasks with enthusiasm.

Professional phone etiquette, guest reception, and conflict resolution skills.

Effective time management, consistently delivering results on schedule.

Assisted property owners in the management office, supporting operations and administrative tasks.

Education

Oklahoma Technical College – Tulsa, Oklahoma

Welding Technology 01/2018 - 10/2018

Completed 800 hours of comprehensive training, including:

Oxy-fuel/Plasma cutting and Air Arc Gouging

Shielded Metal Arc (SMAW), MIG (GMAW), Fluxcore (FCAW), Gas Tungsten Arc (GTAW)

Welding pipes, sheet metal, plate, and structural shapes

Industrial blueprint reading

Metallurgy, cutting, beveling, and fitting of plate and pipe

Welding safety procedures

Professional Experience

Four Wise Guys LLC – Lake Ozark, Missouri

Personal and Administrative Assistant / Property Manager 02/2022 – Present

Manage 21 short-term vacation rental properties and two motels.

Supervise and schedule maintenance and cleaning teams, overseeing work orders for timely completion.

Prepare violation letters; coordinate property showings and conduct move-out inspections.

Organize owners’ schedules and prepare necessary reports and documents.

Monitor deadlines, prioritize tasks, and ensure all assignments are completed on time.

Assist with personal and professional errands as needed.

Order supplies and manage the on-site convenience store.

Greet guests and resolve conflicts to maintain positive experiences.

Conduct financial reporting for property operations.

The Office Pub and Grill – Lake Ozark, Missouri

Bartender/Server 12/2021 – 05/2022

Delivered exceptional customer service while preparing and serving food and beverages.

Managed cash receipts and nightly reports for accurate financial tracking.

Maintained bar area cleanliness and inventory levels.

Handled to-go orders in a fast-paced environment.

HomeGrown Wichita at Naftzger Park – Wichita, Kansas

Bartender/Server 03/2021 – 09/2021

Provided superior customer service and served food and beverages.

Managed cash receipts and nightly reports.

Maintained cleanliness and inventory in the bar area.

Prepared specialty juices, coffee beverages, and cocktails.

Valmont Industries – Tulsa, Oklahoma

Welder 12/2019 – 07/2020

Interpreted technical drawings to assemble steel poles.

Utilized plasma torch and various grinders for product fabrication.

Performed production and tack welding using the GMAW process.

Kathleen Wheeler – Owasso, Oklahoma

Private Duty Senior Caregiver 02/2018 – 05/2018

Provided support for daily activities and administered medication.

Prepared meals and ensured all basic needs of the client were met.

Communicated essential care details with hospice personnel.

Pickles Bar and Grill – Langley, Oklahoma

Bartender 01/2014 – 01/2021

Delivered excellent customer service while preparing and serving drinks and food.

Handled cash register operations and completed end-of-night reports.

Maintained a clean bar area and ensured supplies were well-stocked.

Buffalo Wild Wings – Owasso, Oklahoma

Bartender/Waitress 04/2017 – 02/2018

Provided superior customer service and prepared food and beverages.

Managed cash receipts and nightly financial reports.

Maintained cleanliness and inventory in the bar area.

CJ Moloney’s Pub – Broken Arrow, Oklahoma

Bartender/Assistant Manager 12/2010 – 12/2013

Resolved customer complaints to ensure satisfaction.

Ordered supplies and managed cash deposits.

Compiled end-of-night reports and managed payroll.

Responsible for hiring, firing, and training staff members.

References

References available upon request.

Contact this candidate