Professional Summary:
Salesforce Engineer with *+ years of hands-on experience designing, developing, and scaling Salesforce platforms that support mission-critical internal operations and customer-facing workflows in high-availability environments.
Expert in Apex, Lightning Web Components (LWC), Salesforce Flows, and declarative automation, delivering secure, high-performance solutions aligned with complex business requirements.
Proven ownership of end-to-end Salesforce delivery, from requirements gathering and system design through CI/CD-driven deployment and production support.
Extensive experience building and maintaining API-driven integrations with internal platforms and third-party systems using REST/SOAP APIs, middleware, and event-based patterns.
Strong collaborator with Product, Marketing, Operations, Data, and Engineering teams, focused on data integrity, platform reliability, and continuous reduction of technical debt.
Technical Skills:
Category
Tools/Technologies
Salesforce Development
Apex Classes, Apex Triggers, Batch & Scheduled Apex, Lightning Web Components (LWC), Aura Components, Visualforce Pages, SOQL, SOSL
Administration & Configuration
Flows, Process Builder, Workflow Rules, Approval Processes, Validation Rules, Profiles, Roles, Permission Sets, Sharing Rules, Field-Level Security
Data Management & Migration
Data Loader, Data Import Wizard, Data Export, Informatica Cloud, MuleSoft, Jitterbit, Talend, Excel/CSV Imports, Sandbox & Production Deployment
Integrations & APIs
REST APIs, SOAP APIs, Bulk API, Metadata API, Web Services (XML, JSON, WSDL), Salesforce Connect, External Objects, Apigee (API versioning, documentation, onboarding)
Reporting & Analytics
Summary Reports, Tabular Reports, Matrix Reports, Joined Reports, Dynamic Dashboards, Report Folders, Einstein Analytics
Testing & QA
Apex Test Classes (90%+ coverage), Unit Testing, Integration Testing, Regression Testing, UAT, Smoke Testing, End-to-End Testing, Postman (API Testing), Selenium (basic UI), Automated Unit & Integration Testing
Business Analysis & Process Design
Lead Management, Opportunity Management, Campaign Management, Case Management, Order Management, Pipeline Management, UML Diagrams, Use Cases, Data Flow Models
DevOps & Release Management
Git, GitHub, Bitbucket, Copado, Jenkins, Salesforce DX, ANT Migration Tool, CI/CD Pipelines, Azure DevOps
Backend & Full Stack
Java, Python, TypeScript, HTML, CSS
Cloud & IAC
AWS Lambda, DynamoDB, S3, CloudFormation, AWS CDK, Terraform
Observability & Monitoring
Splunk, Datadog, AWS CloudWatch
Security & Compliance
Org-Wide Defaults (OWD), Role Hierarchies, SSO, OAuth, Object/Field/Record-Level Security, GDPR, HIPAA, SOX, Threat Modeling
Agile Methodologies
Agile, Scrum, Waterfall, Test-Driven Development (TDD), Jira, Confluence
Marketing Automation
Pardot (Automation Rules, Engagement Studio, A/B Testing, Email Templates, Landing Pages), Marketing Cloud (Email Studio, Journey Builder, Automation Studio, AMPscript basics)
Professional Experience:
KPMG
Salesforce Developer
Feb 2025 – Present
Designed, built, and maintained scalable Salesforce solutions using Apex, LWC, Flows, and declarative tools to support global internal platforms.
Owned end-to-end delivery of Salesforce enhancements, translating requirements into secure, production-ready implementations with full lifecycle accountability.
Developed high-quality Apex frameworks, batch jobs, and triggers with governor-limit-safe patterns and comprehensive test coverage.
Built and supported API-based integrations with internal services and third-party platforms using REST/SOAP APIs and middleware for real-time data exchange.
Implemented CI/CD pipelines using Salesforce DX, Copado, Git, and Jenkins, reducing deployment risk and improving release velocity by 40%.
Designed robust security models with profiles, permission sets, role hierarchies, and OWD to ensure compliance with GDPR and HIPAA standards.
Improved automation and operational efficiency by 30% through advanced Flow Orchestration and approval workflows.
Collaborated closely with Product, Marketing, Operations, and Data teams to deliver reliable, scalable Salesforce capabilities.
Led code reviews, documented technical solutions, and reduced technical debt through refactoring and best-practice adoption.
Provided production support and troubleshooting, maintaining 99.9% platform uptime across distributed teams.
Accenture
Salesforce Developer
Aug 2021 – Aug 2023
Engineered Salesforce solutions using Apex, LWC, Visualforce, and Flows to support large-scale enterprise workflows.
Built and maintained API-driven integrations between Salesforce, EHR, and ERP systems using REST/SOAP and HL7 standards.
Owned configuration and customization of objects, validation rules, automation, and security models for Sales and Service Cloud.
Developed scalable CPQ enhancements supporting quote-to-cash processes, reducing sales cycle duration by 25%.
Executed large-scale data migrations and ongoing data operations with zero data loss using Data Loader, MuleSoft, and Informatica.
Implemented Salesforce DX–based CI/CD pipelines with Git and Jenkins, cutting manual deployment effort by 40%.
Created production dashboards and reports enabling leadership to track performance and operational metrics in real time.
Partnered with QA, Product, and Backend teams in Agile sprints to deliver high-quality, production-critical features.
Provided post-deployment support, defect resolution, and platform optimization.
Sigma Info Solutions
Salesforce developer
Jul 2019 – Jun 2021
Configured and maintained Salesforce security architecture, including roles, profiles, permission sets, and sharing rules.
Designed custom objects, record types, workflows, and validation rules to support evolving business processes.
Automated lead, opportunity, and case management workflows using Flows, improving SLA compliance by 25%.
Performed accurate data migrations from legacy systems using Data Loader and Import Wizard.
Enhanced Sales Cloud capabilities including queues, assignment rules, and web-to-lead configurations to improve conversion rates.
Implemented governance controls such as field-level security, OWD, and audit tracking.
Developed reports and dashboards delivering actionable insights to business stakeholders.
Supported UAT, documentation, and Agile ceremonies to ensure smooth releases and user adoption.
Education:
Master of Science in Computer and Information Science
Sacred Heart University
Certifications:
Salesforce Administrator (ADM 201)
Salesforce Platform Developer I (PD1)
Copado Fundamentals I & II
Salesforce AI Associate