Customer Service Professional with Conflict Resolution Skills

Jaida Garraway *** Park Place, Brooklyn NY, *****

201-***-**** ***************@*****.***

OBJECTIVE

Respected professional, experienced in conflict resolution, time management and teamwork Collaboration. Demonstrated ability to effectively patrol, assigned areas, respond to alarms and disturbance. And contact authorities in emergency. Eager to deliver strong observant skills to create a safe environment for, staff, clients and guests.

HIGHLIGHTS

Excellent Communicator with the public and executive management.

Maintain professionalism at all times and use discretion when processing confidential data.

Proficient in multitasking, time management and an excellent collaborator.

PROFESSIONAL EXPERIENCE

Whole foods Market

Customer Service Representative

Seasonal Position

08/2025 – 11/2025

Provide a positive shopping experience when needed.

Communicate effectively with Leadership and other team members to fulfill orders efficiently.

Maintain cleanliness and organization in work areas.

Select scan and pack customer orders with care and accuracy.

Followed all safety, food handling and sanitation guidelines.

Met productivity and quality goals for order fulfillment.

Intercrosses, Shoresides and Port services

Customer Service

09/2023 – 04/2024

Provides customer with excellent and courteous service.

Processed payments, by adding them onto the companies manifest.

Assist customers to and from different terminals unto the shuttle bus to their destination.

NFC, Jersey City NJ 08/2022 – 8/2023.

Front Desk Concierge

Greeted visitors upon arrival and directed them to various specialties within the facility.

Monitored lobby and reported incidents or improprieties to management.

Answered high volume incoming inquiries to locate maintenance team as requested by personnel.

Performed clerical duties: completion of documents, filing, faxing.

Proficient in Microsoft Office suites.

Shoprite Supermarket, Jersey City

Cashier – Customer Service

03/2021- 06/22

Provided customers with a friendly and courteous service, quickly and accurately scanned, priced and

packed products.

Processed cash, debit\credit card transactions, honored coupons, and vouchers in accordance with

company guidelines.

Performed all store duties in accordance with regulations pertaining to front-end operations...

Maintained a clean, neat organized and safe work environment.

EDUCATION

James Ferris High School Jersey City, NJ 06/22

Academic

Certificates

Honor Roll

LICENSE

APC Security Services Brooklyn, NY 05/2025

Skills:

Creative

Organized

Courteous

Purpose Driven

Attentive

Adaptable

Analytical

References Furnish Upon Request.

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