Deneen O’Neal
**** ******* ******** ** ******** Texas 77583
281-***-**** *************@*****.***
Objective
Strategic operations manager with 4 years of experience in optimizing processes, improving efficiency, and leading high- performing teams. Seeking an opportunity to join a growth-oriented organization where I can drive operational excellence and contribute to achieving business objectives.
Education
South University
Bachelors in Healthcare Management & Administration 3.2
Experience
Amazon
Process Assistant
Account management
Client aquisitions
Vendor relations
Work flow structure
Onbording training
Coaching standard of work
Daily sudits fir area readiness
Implementing DEI daily
Axiom Medical
Intake Service Representative
Client relations and retention
Key Account management
Business development
Negotiation skills
Customer acquisition
Objection handling
Chick-fil-A
General manager
cross selling
customer retention
Sales coaching
Sales promotion
Account Management
Business development
Sales strategy
Relationship building
Closing deals
Client engagement
B2B sales
Sales metrics
Skills
Microsoft Word Sales forecasting, and negotiation skills Customer relations management Sales targets Excel Project
Appointment retention
sales management
Appointment center
Customer acquisition
Organization of assignment
follow up process with clients
Business development
Closing deals
Solution selling