Remote Customer Support Specialist with 4 Years Remote Experience
Resume:
Lima, Ohio *****
****************@*****.***
Brenda L. Harper
SKILLS
Microsoft Office, PowerPoint, Data Entry, Typing 45 wpm, Time Management (2 years), Customer Service (5 years), Call Center (Less than one year), Intake Experience, Crisis Intervention, Case Management, Legal Drafting, • Legal Research, Order Entry, Administrative Experience, Office experience, Typing, Time management, Communication skills, Customer support, Strong verbal and written communication skillsExcellent organizational skills. EXPERIENCE
Instant Refund Tax Service - Lima, OH — Office Manager/Tax Preparer January 2023 - February 2023 (seasonal employment)
● Data Entry
● Sales
● Audit Protection
BOND JAMES BOND - Athens, GA — Bail Bond Agent
August 2021 - September 2022
● Meet with clients
● Process applications and enter all information into the computer system
● Process client's payments
Randstad - Winder, GA — Contracted Customer Service Agent August 2019 - August 2020
● Answer calls
● enter customer orders into the computer systems
● Track shipments
● Issue refunds and adjustments
Athens Clarke County Police Department — Crossing Guard August 2011 - May 2012
● Maintain a safe space for individuals to walk across
● Maintain traffic control
EDUCATION
Athens Technical College Athens Georgia - Paralegal Studies August 2011- May 2012 - Athens, GA
The University of Phoenix Online - Criminal Justice June 2009 - November 2010 - Pheonix, AZ
Rhodes State College Lima Ohio - Corrections
September 1993- January 2000 - Athens, GA
Lima Senior High School - Lima, OH - High School Diploma August 1990 - May 1993- Lima, Ohio
Certificates and Licenses
Driver’s License
Life Insurance License
Insurance Producer License
References Available Upon Request
Contact this candidate